3
AI tools in use at Flipkart
Flipkart uses 3 AI tools: Arize AI (LLM Ops & Frameworks), Gupshup (Chatbots & Live Chat), and Qdrant (Vector Databases). None is confirmed by a published story, quote or press release; 3 are listed on the vendor's own pages.Latest check Oct 8, 2026: 2 of 3 tools checked, from 3 public sources.
- Industry
- E-commerce & D2C
- Website
- flipkart.com
- AI tools in use
- 3Median for the 53 E-commerce & D2C companies on usedby: 1
- Latest check
- October 8, 20262 of 3 tools checked so far
Every AI tool at Flipkart
3 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Arize AI | LLM Ops & Frameworks | — | arize.com | |
 Gupshup | Chatbots & Live Chat | — | gupshup.ai | |
 Qdrant | Vector Databases | On or before May 2026 | qdrant.tech |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
Flipkart compared to other E-commerce & D2C companies
Flipkart uses 3 AI tools. The median among the 53 E-commerce & D2C companies on usedby is 1. 43 of its 52 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
53 E-commerce & D2C companies on usedby, by number of AI tools
- 37 companies with 1 tool
- 6 companies with 2 tools
- 3 companies with 3 tools
- 1 company with 4 tools
- 1 company with 5 tools
- 1 company with 6 tools
- 1 company with 7 tools
- 3 companies with 8 tools or more
What its peers use that Flipkart does not
Questions about AI at Flipkart
What AI tools does Flipkart use?
Flipkart uses 3 AI tools: Arize AI, Gupshup, and Qdrant. None is confirmed by a published story, quote or press release, and 3 are listed on the vendor's own pages.
Does Flipkart use Kustomer?
usedby has not found a public page showing that Flipkart uses Kustomer. Kustomer is the most used AI tool among the 53 E-commerce & D2C companies on usedby: 9 of them use it. See who uses Kustomer.
How does Flipkart compare to other E-commerce & D2C companies?
Flipkart uses 3 AI tools. The median among the 53 E-commerce & D2C companies on usedby is 1, and 43 of its 52 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Flipkart uses?
Each tool is linked to a public page that names Flipkart: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Flipkart, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.