Skip to main content
usedby

What AI does HSE use?

hse.de

1

AI tool in use at HSE

1 confirmed 0 observed

HSE uses 1 AI tool: Parloa (Customer Service Automation). A published story, quote or press release confirms it.Latest check Oct 3, 2026: 1 of 1 tool checked, from 2 public sources.

Website
hse.de
AI tools in use
1
Latest check
October 3, 20261 of 1 tool checked so far

Every AI tool at HSE

1 line, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
ParloaCustomer Service Automation—parloa.com

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In HSE's own words

Published results, each linked to its dated source. We quote, we do not score.

Together with Parloa and MUUUH!, we brought to life a modern conversational AI that not only improves the customer experience, but also helps us achieve our business goals.
Uwe Richter, Director of Customer Service, Parloa. Source, Captured Oct 3, 2026
With the Parloa platform, we can now accept a large number of orders automatically. From product entry to individual details like product variations (colors, sizes), to storing payment methods, everything is easier thanks to voice control. And all orders are stored in HSE’s linked CRM system.
Uwe Richter, Director of Customer Service, Parloa. Source, Captured Oct 3, 2026

Questions about AI at HSE

What AI tools does HSE use?

HSE uses 1 AI tool: Parloa. 1 is confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.

How does usedby know which AI tools HSE uses?

Each tool is linked to a public page that names HSE: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find HSE, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.