1
AI tool in use at Redirect Health
Redirect Health uses 1 AI tool: Balto (Customer Service Automation). A published story, quote or press release confirms it.Latest check Oct 7, 2026: 1 of 1 tool checked, from 1 public source.
- Website
- redirecthealth.com
- AI tools in use
- 1
- Latest check
- October 7, 20261 of 1 tool checked so far
Every AI tool at Redirect Health
1 line, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Balto | Customer Service Automation | — | balto.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Redirect Health's own words
Published results, each linked to its dated source. We quote, we do not score.
We infused Balto into our ecosystem, and over the last two months we've consistently been in the 93–95% range on quality, and climbed into a 65–70% range on our NPS score.We infused Balto into our ecosystem, we encourage our team members to utilize the different aspects of the tool, and over the last year, we’ve seen our NPS score take a gradual incline and over the last two months, a very steep incline. There’s a direct correlation with our percent of compliance to our Balto metrics. […] Over the last two months, we’ve consistently been in the 93-95% range and we’re now in a 65-70% range on our NPS score.Questions about AI at Redirect Health
What AI tools does Redirect Health use?
Redirect Health uses 1 AI tool: Balto. 1 is confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
How does usedby know which AI tools Redirect Health uses?
Each tool is linked to a public page that names Redirect Health: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Redirect Health, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.