Amelia vs Kore.ai: who uses which
Customers, public proof and the companies that use both.
On usedby, 12 companies use Amelia and 36 use Kore.ai. No company is listed with both yet. Kore.ai leads among the Banking & Mortgages companies on usedby that use either tool.Latest check Oct 5, 2026: 23 of 48 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Amelia, Kore.ai, or both
Every company with a public proof for at least one of the two tools.
12
use only Amelia
0
companies use both
36
use only Kore.ai
12 companies use only Amelia, 36 use only Kore.ai and 0 use both, out of the 48 companies on usedby that use at least one of them.
Where it lands
Newest customers
We have not started tracking changes for Amelia yet.
Where it lands
Newest customers
We have not started tracking changes for Kore.ai yet.
Who uses both
Companies with a confirmed or observed line on both tools.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Amelia
Kore.aiWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Amelia
No reviewed story for Amelia yet.
Kore.ai
30% reduction in human agent workload
Autodoc
Vendor case study, kore.ai, captured Oct 2, 2026
Questions about Amelia and Kore.ai
Which is used more, Amelia or Kore.ai?
Kore.ai has more customers on usedby: 36 against 12 for Amelia.
Do companies use both Amelia and Kore.ai?
usedby has not found a company with a confirmed or observed line on both Amelia and Kore.ai yet.
Who uses Amelia?
12 companies on usedby, each with the public page that shows it. See who uses Amelia.
Who uses Kore.ai?
36 companies on usedby, each with the public page that shows it. See who uses Kore.ai.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.