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C3 AI vs Uniphore: who uses which

Customers, public proof and the companies that use both.

On usedby, 35 companies use C3 AI and 22 use Uniphore. No company is listed with both yet.Latest check Oct 8, 2026: 57 of 57 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses C3 AI, Uniphore, or both

Every company with a public proof for at least one of the two tools.

35

use only C3 AI

0

companies use both

22

use only Uniphore

35 companies use only C3 AI, 22 use only Uniphore and 0 use both, out of the 57 companies on usedby that use at least one of them.

35customers
23 confirmed 12 observed

Where it lands

Aerospace & Defense2
Energy, Utilities & Cleantech2
Biotech & Pharma1

Newest customers

We have not started tracking changes for C3 AI yet.

22customers
9 confirmed 13 observed

Where it lands

IT Services & System Integration3
DevTools & Infrastructure2
Media & Publishing2

Newest customers

No new customer since tracking started on October 8, 2026.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both C3 AI and Uniphore.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

C3 AIUniphore
Customersusedby, latest check Oct 8, 2026C3 AI: 35 (23 confirmed, 12 observed)Uniphore: 22 (9 confirmed, 13 observed)
Top industryusedby, latest check Oct 8, 2026C3 AI: No clear leadUniphore: IT Services & System Integration (3)
CategoryusedbyC3 AI: Enterprise AI PlatformsUniphore: Enterprise AI Platforms
WebsiteC3 AI: c3.aiUniphore: uniphore.com

Pricing, security and data residency are not checked yet. usedby adds them from each vendor's public pages, with the date of the check.

What customers report

Results as the vendor or the customer published them, with the source and the date.

C3 AI

99% reduction in the time to generate threat data, from weeks to minutes

Missile Defense Agency

Vendor case study, c3.ai, captured Oct 8, 2026

Read the story

Uniphore

85% Reduction in training time

Velera

Vendor case study, uniphore.com, published Apr 15, 2026

Read the story

HOW A DIGITAL-FIRST ROADSIDE EXPERIENCE SAVED ALLSTATE $5M AND REDUCED AGENT LOAD BY 48%

Allstate

Vendor case study, uniphore.com, published Apr 15, 2026

Read the story

Questions about C3 AI and Uniphore

Which is used more, C3 AI or Uniphore?

C3 AI has more customers on usedby: 35 against 22 for Uniphore.

Do companies use both C3 AI and Uniphore?

usedby has not found a company with a confirmed or observed line on both C3 AI and Uniphore yet.

Who uses C3 AI?

35 companies on usedby, each with the public page that shows it. See who uses C3 AI.

Who uses Uniphore?

22 companies on usedby, each with the public page that shows it. See who uses Uniphore.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.