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Cohere vs Listen: who uses which

Customers, public proof and the companies that use both.

On usedby, 23 companies use Cohere and 40 use Listen. 1 company uses both, including McKinsey & Company. Cohere leads among the IT Services & System Integration companies on usedby that use either tool.Latest check Oct 2, 2026: 49 of 63 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Cohere, Listen, or both

Every company with a public proof for at least one of the two tools.

22

use only Cohere

1

company uses both

39

use only Listen

22 companies use only Cohere, 39 use only Listen and 1 uses both, out of the 62 companies on usedby that use at least one of them.

23customers
8 confirmed 15 observed

Where it lands

IT Services & System Integration9
DevTools & Infrastructure3
Banking & Mortgages2

Newest customers

No new customer since tracking started on October 2, 2026.

40customers
13 confirmed 27 observed

Where it lands

Fintech & Payments4
Consumer Goods3
Fashion & Apparel3

Newest customers

We have not started tracking changes for Listen yet.

Who uses both

Companies with a confirmed or observed line on both tools.

Companies that use both Cohere and Listen
Company
McKinsey & Company

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

CohereListen
Customersusedby, latest check Oct 2, 2026Cohere: 23 (8 confirmed, 15 observed)Listen: 40 (13 confirmed, 27 observed)
Top industryusedby, latest check Oct 2, 2026Cohere: IT Services & System Integration (9)Listen: No clear lead
CategoryusedbyCohere: Foundation Models (LLMs)Listen: AI Search & Research
Free trialCohere: Free trial or free plan available.cohere.com, checked Oct 7, 2026Not checked yet
SecurityCohere: ISO 42001trustcenter.cohere.com, checked Oct 7, 2026Listen: SOC 2 Type II, ISO 42001, ISO 27001, ISO 27701trust.listenlabs.ai, checked Oct 4, 2026
Data residencyCohere: UStrustcenter.cohere.com, checked Oct 7, 2026Not checked yet
WebsiteCohere: cohere.comListen: listenlabs.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

Cohere

How Fujitsu uses Cohere

Fujitsu

Vendor case study, cohere.com, captured Oct 2, 2026

Read the story

Listen

the team shipped StudyArena in roughly half the time it took to build A1Zap

A1Base

Vendor case study, listenlabs.ai, captured Oct 2, 2026

Read the story

Think about it as 100 studies for the price, at least in terms of time, of five or six.

Anthropic

Vendor case study, listenlabs.ai, captured Oct 2, 2026

Read the story

Questions about Cohere and Listen

Which is used more, Cohere or Listen?

Listen has more customers on usedby: 40 against 23 for Cohere.

Do companies use both Cohere and Listen?

Yes. 1 company uses both on usedby, including McKinsey & Company.

Who uses Cohere?

23 companies on usedby, each with the public page that shows it. See who uses Cohere.

Who uses Listen?

40 companies on usedby, each with the public page that shows it. See who uses Listen.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.