D-ID vs Synthesia: who uses which
Customers, public proof and the companies that use both.
On usedby, 17 companies use D-ID and 51 use Synthesia. No company is listed with both yet. Synthesia leads among the Consumer Goods companies on usedby that use either tool.Latest check Oct 8, 2026: 36 of 68 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses D-ID, Synthesia, or both
Every company with a public proof for at least one of the two tools.
17
use only D-ID
0
companies use both
51
use only Synthesia
17 companies use only D-ID, 51 use only Synthesia and 0 use both, out of the 68 companies on usedby that use at least one of them.
Where it lands
Newest customers
We have not started tracking changes for D-ID yet.
Where it lands
Newest customers
No new customer since tracking started on October 5, 2026.
Who uses both
Companies with a confirmed or observed line on both tools.
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use D-ID, Synthesia or both: a share of the companies on usedby, not of the market.
D-ID onlyBothSynthesia only
More common with Synthesia
- Consumer Goods5 of the 6 Consumer Goods companies on usedby that use either tool use Synthesia.
- IT Services & System Integration4 of the 5 IT Services & System Integration companies on usedby that use either tool use Synthesia.
- Manufacturing5 of the 5 Manufacturing companies on usedby that use either tool use Synthesia.
Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
D-IDSynthesiaWhat customers report
Results as the vendor or the customer published them, with the source and the date.
D-ID
50% Open Rate on the Billy 2.0 avatar email campaign, which is nearly double Envy's average.
Envy
Vendor case study, d-id.com, published May 18, 2025
The team successfully reduced response times to under three seconds
Hakuhodo Technologies
Vendor case study, d-id.com, published Feb 12, 2026
Synthesia
47 countries reached — scaled from a handful in under a year
Insight Global
Vendor case study, synthesia.io, published Sep 18, 2026
Hundreds of hours an internal survey found hundreds of hours saved a year.
Merck KGaA
Vendor case study, synthesia.io, published Aug 3, 2026
Questions about D-ID and Synthesia
Which is used more, D-ID or Synthesia?
Synthesia has more customers on usedby: 51 against 17 for D-ID.
Do companies use both D-ID and Synthesia?
usedby has not found a company with a confirmed or observed line on both D-ID and Synthesia yet.
Who uses D-ID?
17 companies on usedby, each with the public page that shows it. See who uses D-ID.
Who uses Synthesia?
51 companies on usedby, each with the public page that shows it. See who uses Synthesia.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.