Dialpad vs LivePerson: who uses which
Customers, public proof and the companies that use both.
On usedby, 39 companies use Dialpad and 41 use LivePerson. 1 company uses both, including CarGurus. Dialpad leads among the Legal & Compliance companies on usedby that use either tool, LivePerson among the Banking & Mortgages companies.Latest check Oct 13, 2026: 77 of 80 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Dialpad, LivePerson, or both
Every company with a public proof for at least one of the two tools.
38
use only Dialpad
1
company uses both
40
use only LivePerson
38 companies use only Dialpad, 40 use only LivePerson and 1 uses both, out of the 79 companies on usedby that use at least one of them.
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company |
|---|
 CarGurus |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Dialpad, LivePerson or both: a share of the companies on usedby, not of the market.
Dialpad onlyBothLivePerson only
More common with Dialpad
- Legal & Compliance4 of the 5 Legal & Compliance companies on usedby that use either tool use Dialpad.
- Sports & Fitness5 of the 5 Sports & Fitness companies on usedby that use either tool use Dialpad.
More common with LivePerson
- Banking & Mortgages7 of the 7 Banking & Mortgages companies on usedby that use either tool use LivePerson.
- Telecommunications6 of the 7 Telecommunications companies on usedby that use either tool use LivePerson.
Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
DialpadLivePersonWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Dialpad
Within 24 hours, the company’s lean IT team of five——with the help of Dialpad—killed the desk phone for over 200 employees.
Quora
Vendor case study, dialpad.com, captured Oct 8, 2026
it only took about 30 minutes for LeadSigma to get onboarded with Dialpad
LeadSigma
Vendor case study, dialpad.com, captured Oct 8, 2026
LivePerson
No reviewed story for LivePerson yet.
Questions about Dialpad and LivePerson
Which is used more, Dialpad or LivePerson?
LivePerson has more customers on usedby: 41 against 39 for Dialpad. Dialpad leads among the Legal & Compliance companies on usedby that use either tool, LivePerson among the Banking & Mortgages companies.
Do companies use both Dialpad and LivePerson?
Yes. 1 company uses both on usedby, including CarGurus.
Who uses Dialpad?
39 companies on usedby, each with the public page that shows it. See who uses Dialpad.
Who uses LivePerson?
41 companies on usedby, each with the public page that shows it. See who uses LivePerson.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.