Dialpad vs Yellow.ai: who uses which
Customers, public proof and the companies that use both.
On usedby, 39 companies use Dialpad and 27 use Yellow.ai. 1 company uses both, including Randstad. Dialpad leads among the Sports & Fitness companies on usedby that use either tool.Latest check Oct 8, 2026: 66 of 66 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Dialpad, Yellow.ai, or both
Every company with a public proof for at least one of the two tools.
38
use only Dialpad
1
company uses both
26
use only Yellow.ai
38 companies use only Dialpad, 26 use only Yellow.ai and 1 uses both, out of the 65 companies on usedby that use at least one of them.
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, Yellow.ai |
|---|---|
 Randstad | On or before Nov 2024 |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Dialpad
Yellow.aiWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Dialpad
Within 24 hours, the company’s lean IT team of five——with the help of Dialpad—killed the desk phone for over 200 employees.
Quora
Vendor case study, dialpad.com, captured Oct 8, 2026
it only took about 30 minutes for LeadSigma to get onboarded with Dialpad
LeadSigma
Vendor case study, dialpad.com, captured Oct 8, 2026
Yellow.ai
Isha has successfully handled over 21,000 customer and dealer calls with seamless integration
Sony India
Vendor case study, yellow.ai, published Apr 5, 2023
3M+ users engaged within weeks of launch.
Lulu Hypermarket
Vendor case study, yellow.ai, published Apr 20, 2026
Questions about Dialpad and Yellow.ai
Which is used more, Dialpad or Yellow.ai?
Dialpad has more customers on usedby: 39 against 27 for Yellow.ai.
Do companies use both Dialpad and Yellow.ai?
Yes. 1 company uses both on usedby, including Randstad.
Who uses Dialpad?
39 companies on usedby, each with the public page that shows it. See who uses Dialpad.
Who uses Yellow.ai?
27 companies on usedby, each with the public page that shows it. See who uses Yellow.ai.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.