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Dialpad vs Rasa: who uses which

Customers, public proof and the companies that use both.

On usedby, 39 companies use Dialpad and 17 use Rasa. 1 company uses both, including T-Mobile. Dialpad leads among the Sports & Fitness companies on usedby that use either tool.Latest check Oct 8, 2026: 56 of 56 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.

Who uses Dialpad, Rasa, or both

Every company with a public proof for at least one of the two tools.

38

use only Dialpad

1

company uses both

16

use only Rasa

38 companies use only Dialpad, 16 use only Rasa and 1 uses both, out of the 55 companies on usedby that use at least one of them.

39customers
22 confirmed 17 observed

Where it lands

Sports & Fitness5
Legal & Compliance4
HR & Recruiting3
17customers
14 confirmed 3 observed

Where it lands

Insurance & InsurTech4
Telecommunications3
DevTools & Infrastructure2

Who uses both

Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.

Companies that use both Dialpad and Rasa
CompanyFirst public proof, Rasa
T-MobileOn or before Oct 2024

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

DialpadRasa
Customersusedby, latest check Oct 8, 2026Dialpad: 39 (22 confirmed, 17 observed)Rasa: 17 (14 confirmed, 3 observed)
Top industryusedby, latest check Oct 8, 2026Dialpad: No clear leadRasa: Insurance & InsurTech (4)
Free trialNot checked yetRasa: Free trial or free plan available.rasa.com, checked Oct 8, 2026
IntegrationsDialpad: Salesforce, HubSpot, Zendesk, ServiceNow, Zoho CRM, Copper CRM, Outreach, Google Workspacedialpad.com, checked Oct 8, 2026Not checked yet
WebsiteDialpad: dialpad.comRasa: rasa.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Dialpad

Within 24 hours, the company’s lean IT team of five——with the help of Dialpad—killed the desk phone for over 200 employees.

Quora

Vendor case study, dialpad.com, captured Oct 8, 2026

Read the story

it only took about 30 minutes for LeadSigma to get onboarded with Dialpad

LeadSigma

Vendor case study, dialpad.com, captured Oct 8, 2026

Read the story

Rasa

Ultimately, this has led to faster development, smoother deployments, and more efficient processes—factors that have helped Lemonade insure around half a million homes as of April, 2019.

Lemonade

Vendor case study, rasa.com, captured Oct 8, 2026

Read the story

averaging 100,000 users per day during the first week

PicPay

Vendor case study, rasa.com, captured Oct 8, 2026

Read the story

Questions about Dialpad and Rasa

Which is used more, Dialpad or Rasa?

Dialpad has more customers on usedby: 39 against 17 for Rasa.

Do companies use both Dialpad and Rasa?

Yes. 1 company uses both on usedby, including T-Mobile.

Who uses Dialpad?

39 companies on usedby, each with the public page that shows it. See who uses Dialpad.

Who uses Rasa?

17 companies on usedby, each with the public page that shows it. See who uses Rasa.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.