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Dust vs Listen: who uses which

Customers, public proof and the companies that use both.

On usedby, 43 companies use Dust and 40 use Listen. No company is listed with both yet. Dust leads among the Artificial Intelligence companies on usedby that use either tool, Listen among the Marketing Tech companies.Latest check Oct 5, 2026: 52 of 83 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Dust, Listen, or both

Every company with a public proof for at least one of the two tools.

43

use only Dust

0

companies use both

40

use only Listen

43 companies use only Dust, 40 use only Listen and 0 use both, out of the 83 companies on usedby that use at least one of them.

43customers
37 confirmed 6 observed

Where it lands

Fintech & Payments4
Artificial Intelligence3
Cybersecurity3

Newest customers

No new customer since tracking started on October 2, 2026.

40customers
13 confirmed 27 observed

Where it lands

Fintech & Payments4
Consumer Goods3
Fashion & Apparel3

Newest customers

We have not started tracking changes for Listen yet.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both Dust and Listen.

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Dust, Listen or both: a share of the companies on usedby, not of the market.

IndustryDust onlyBothListen only
Fintech & Payments8 companies on usedby
50%0%50%
Artificial Intelligence5 companies on usedby
60%0%40%
Marketing Tech5 companies on usedby
40%0%60%

Dust onlyBothListen only

More common with Dust

  • Artificial Intelligence3 of the 5 Artificial Intelligence companies on usedby that use either tool use Dust.

More common with Listen

  • Marketing Tech3 of the 5 Marketing Tech companies on usedby that use either tool use Listen.

Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

DustListen
Customersusedby, latest check Oct 5, 2026Dust: 43 (37 confirmed, 6 observed)Listen: 40 (13 confirmed, 27 observed)
PricingDust: Free: $0 500 credits · Lifetime; Pro: $24 8,000 credits /seat/mo; Max: $120 40,000 credits /seat/mo; Enterprise: contact salesdust.tt, checked Oct 4, 2026Not checked yet
Free trialDust: Free trial or free plan available.dust.tt, checked Oct 4, 2026Not checked yet
SecurityDust: SOC 2 Type IIdust.tt, checked Oct 4, 2026Listen: SOC 2 Type II, ISO 42001, ISO 27001, ISO 27701trust.listenlabs.ai, checked Oct 4, 2026
Data residencyDust: EU, USdust.tt, checked Oct 4, 2026Not checked yet
IntegrationsDust: Slack, Notion, Google Drive, GitHub, Salesforce, Zendesk, HubSpot, Jira, Confluence, Microsoft Teams, Gmail, Snowflakedust.tt, checked Oct 4, 2026Not checked yet
WebsiteDust: dust.ttListen: listenlabs.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

Dust

Today, a dozen people, from engineers to executives, access cost data weekly through Dust.

Dailymotion

Vendor case study, dust.tt, published Jun 25, 2026

Read the story

Within six months, 87% of the company was active monthly

Alma

Vendor case study, dust.tt, published Jun 30, 2026

Read the story

Listen

the team shipped StudyArena in roughly half the time it took to build A1Zap

A1Base

Vendor case study, listenlabs.ai, captured Oct 2, 2026

Read the story

Think about it as 100 studies for the price, at least in terms of time, of five or six.

Anthropic

Vendor case study, listenlabs.ai, captured Oct 2, 2026

Read the story

Questions about Dust and Listen

Which is used more, Dust or Listen?

Dust has more customers on usedby: 43 against 40 for Listen. Dust leads among the Artificial Intelligence companies on usedby that use either tool, Listen among the Marketing Tech companies.

Do companies use both Dust and Listen?

usedby has not found a company with a confirmed or observed line on both Dust and Listen yet.

Who uses Dust?

43 companies on usedby, each with the public page that shows it. See who uses Dust.

Who uses Listen?

40 companies on usedby, each with the public page that shows it. See who uses Listen.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.