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EliseAI vs Intercom: who uses which

Customers, public proof and the companies that use both.

On usedby, 27 companies use EliseAI and 114 use Intercom. No company is listed with both yet. Intercom leads among the Artificial Intelligence companies on usedby that use either tool.Latest check Oct 8, 2026: 141 of 141 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses EliseAI, Intercom, or both

Every company with a public proof for at least one of the two tools.

27

use only EliseAI

0

companies use both

114

use only Intercom

27 companies use only EliseAI, 114 use only Intercom and 0 use both, out of the 141 companies on usedby that use at least one of them.

27customers
21 confirmed 6 observed

Where it lands

No industry is known for these customers yet.

Newest customers

No new customer since tracking started on October 7, 2026.

114customers
79 confirmed 33 observed 2 signals

Where it lands

Artificial Intelligence5
Sales Tech & CRM5
Data & Analytics3

Newest customers

Hatz AIOct 1 – 5
TeachableSep 2 – Oct 1
DebbieJul 25 – Sep 2
HomeworksJul 25 – Sep 2

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both EliseAI and Intercom.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

EliseAIIntercom
Customersusedby, latest check Oct 8, 2026EliseAI: 27 (21 confirmed, 6 observed)Intercom: 114 (79 confirmed, 33 observed, 2 job-post signals)
Free trialNot checked yetIntercom: Free trial or free plan available.intercom.com, checked Oct 6, 2026
SecurityEliseAI: SOC 2 Type II, HIPAA, PCI DSStrust.eliseai.com, checked Oct 8, 2026Intercom: SOC 2 Type II, HIPAA, ISO 27001, ISO 27018, ISO 27701, ISO 42001intercom.com, checked Oct 6, 2026
Data residencyNot checked yetIntercom: US, EU, AUintercom.com, checked Oct 6, 2026
IntegrationsNot checked yetIntercom: Salesforce, HubSpot, Jira, Linear, Asana, Shopify, Stripeintercom.com, checked Oct 6, 2026
WebsiteEliseAI: eliseai.comIntercom: intercom.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

EliseAI

creating 186 hours of incremental capacity per community per month

RPM Living

Vendor case study, eliseai.com, captured Oct 7, 2026

Read the story

60% of all completed work orders across Cowboy Properties’ communities assigned by EliseAI

Cowboy Properties

Vendor case study, eliseai.com, captured Oct 7, 2026

Read the story

Intercom

streamline the customer experience across our 20 brands

Miss Group

Vendor case study, intercom.com, captured Oct 8, 2026

Read the story

reduced their cost per support interaction by 80% – from $51 to $10 – in just two years

AgriWebb

Vendor case study, intercom.com, captured Oct 8, 2026

Read the story

Questions about EliseAI and Intercom

Which is used more, EliseAI or Intercom?

Intercom has more customers on usedby: 114 against 27 for EliseAI.

Do companies use both EliseAI and Intercom?

usedby has not found a company with a confirmed or observed line on both EliseAI and Intercom yet.

Who uses EliseAI?

27 companies on usedby, each with the public page that shows it. See who uses EliseAI.

Who uses Intercom?

114 companies on usedby, each with the public page that shows it. See who uses Intercom.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.