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Giga vs Lorikeet: who uses which

Customers, public proof and the companies that use both.

On usedby, 7 companies use Giga and 19 use Lorikeet. 1 company uses both, including Flex.Latest check Oct 8, 2026: 26 of 26 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Giga, Lorikeet, or both

Every company with a public proof for at least one of the two tools.

6

use only Giga

1

company uses both

18

use only Lorikeet

6 companies use only Giga, 18 use only Lorikeet and 1 uses both, out of the 25 companies on usedby that use at least one of them.

7customers
1 confirmed 6 observed

Where it lands (named customers)

DevTools & Infrastructure1
Logistics & Supply Chain1
Manufacturing1
19customers
16 confirmed 3 observed

Where it lands (named customers)

Fintech & Payments1
HealthTech & Digital Health1
Manufacturing1

Who uses both

Companies with a confirmed or observed line on both tools.

Companies that use both Giga and Lorikeet
Company
Flex

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

GigaLorikeet
Customersusedby, latest check Oct 8, 2026Giga: 7 (1 confirmed, 6 observed)Lorikeet: 19 (16 confirmed, 3 observed)
Free trialNot checked yetLorikeet: Free trial or free plan available.lorikeetcx.ai, checked Oct 8, 2026
SecurityNot checked yetLorikeet: SOC 2 Type II, ISO 27001, HIPAAlorikeetcx.ai, checked Oct 8, 2026
Data residencyNot checked yetLorikeet: US, Australia, EUlorikeetcx.ai, checked Oct 8, 2026
IntegrationsNot checked yetLorikeet: Zendesk, Intercom, Salesforce, HubSpot, Front, Help Scout, Kustomer, Slack, Genesys Cloudlorikeetcx.ai, checked Oct 8, 2026
WebsiteGiga: giga.aiLorikeet: lorikeetcx.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

Giga

No reviewed story for Giga yet.

Lorikeet

Email response times dropped 92% from 24 hours to roughly two.

EasyKind

Vendor case study, lorikeetcx.ai, captured Oct 8, 2026

Read the story

the answer rate moved from 10% to 100%, with Lorikeet picking up every parent call

Wonderschool

Vendor case study, lorikeetcx.ai, captured Oct 8, 2026

Read the story

Questions about Giga and Lorikeet

Which is used more, Giga or Lorikeet?

Lorikeet has more customers on usedby: 19 against 7 for Giga.

Do companies use both Giga and Lorikeet?

Yes. 1 company uses both on usedby, including Flex.

Who uses Giga?

7 companies on usedby, each with the public page that shows it. See who uses Giga.

Who uses Lorikeet?

19 companies on usedby, each with the public page that shows it. See who uses Lorikeet.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.