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Listen vs Onyx: who uses which

Customers, public proof and the companies that use both.

On usedby, 35 companies use Listen and 14 use Onyx. 1 company uses both, including Ramp. Listen leads among the Fintech & Payments companies on usedby that use either tool.Latest check Nov 15, 2026: 49 of 49 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.

Who uses Listen, Onyx, or both

Every company with a public proof for at least one of the two tools.

34

listed for Listen only

1

company uses both

13

listed for Onyx only

On usedby, 34 companies are listed for Listen only, 13 are listed for Onyx only and 1 uses both, out of the 48 companies listed for at least one. An absent listing does not prove non-use.

35customers
12 confirmed 23 observed

Where it lands

Fintech & Payments5
Artificial Intelligence4
Consumer Goods4

Recently publicly listed customers

GoogleNov 15
CoinbaseNov 15
CalendlyNov 15
DocusignNov 15
14customers
0 confirmed 14 observed

Where it lands

Aerospace & Defense3
Fintech & Payments3
Artificial Intelligence1

Recently publicly listed customers

No new public customer listing since tracking started on October 3, 2026.

Who uses both

Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.

Companies that use both Listen and Onyx
CompanyFirst public proof, Onyx
RampOn or before Nov 2024

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Listen, Onyx or both: a share of the companies on usedby, not of the market.

IndustryListed for Listen onlyBothListed for Onyx only
Fintech & Payments7 companies on usedby
57%14%29%
Artificial Intelligence5 companies on usedby
80%0%20%

Listed for Listen onlyBothListed for Onyx only

More common with Listen

  • Fintech & Payments5 of the 7 Fintech & Payments companies on usedby that use either tool use Listen, 1 of them alongside Onyx.
  • Artificial Intelligence4 of the 5 Artificial Intelligence companies on usedby that use either tool use Listen.

Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

Vendor facts checked: Listen, 2 of 6; Onyx, 3 of 6. Missing facts remain unverified, not absent features.

ListenOnyx
Customersusedby, latest check Nov 15, 2026Listen: 35 (12 confirmed, 23 observed)Onyx: 14 (0 confirmed, 14 observed)
PricingNo verified public evidenceOnyx: Business: $20 per user / month; Enterprise: contact salesonyx.app, checked Oct 29, 2026
SecurityListen: SOC 2 Type II, ISO 27001, ISO 27701, ISO 42001trust.listenlabs.ai, checked Oct 21, 2026No verified public evidence
Your dataListen: Not used to train models by default.trust.listenlabs.ai, checked Oct 21, 2026No verified public evidence
Data residencyNo verified public evidenceNo verified public evidence
Free trialNo verified public evidenceOnyx: Free trial or free plan available.onyx.app, checked Oct 29, 2026
IntegrationsNo verified public evidenceOnyx: Confluence, Jira, GitHub, Google Drive, Gmail, Slack, Salesforce, SharePointonyx.app, checked Oct 29, 2026
WebsiteListen: listenlabs.aiOnyx: onyx.app

What customers report

Results as the vendor or the customer published them, with the source and the date.

Listen

2x Faster Product Shipping

A1Base

Vendor case study, listenlabs.ai, captured Nov 4, 2026

Read the story

Think about it as 100 studies for the price, at least in terms of time, of five or six

Anthropic

Vendor case study, listenlabs.ai, captured Nov 4, 2026

Read the story

Onyx

No reviewed story for Onyx yet.

Questions about Listen and Onyx

Which is used more, Listen or Onyx?

Listen has more customers on usedby: 35 against 14 for Onyx.

Do companies use both Listen and Onyx?

Yes. 1 company uses both on usedby, including Ramp.

Who uses Listen?

35 companies on usedby, each with the public page that shows it. See who uses Listen.

Who uses Onyx?

14 companies on usedby, each with the public page that shows it. See who uses Onyx.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.