Moveworks vs Serval: who uses which
Customers, public proof and the companies that use both.
On usedby, 70 companies use Moveworks and 26 use Serval. 3 companies use both, including GitHub, Fox, and Mercari. Moveworks leads among the Consumer Goods companies on usedby that use either tool, Serval among the DevTools & Infrastructure companies.Latest check Oct 14, 2026: 96 of 96 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Moveworks, Serval, or both
Every company with a public proof for at least one of the two tools.
67
use only Moveworks
3
companies use both
23
use only Serval
67 companies use only Moveworks, 23 use only Serval and 3 use both, out of the 93 companies on usedby that use at least one of them.
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, Moveworks | First public proof, Serval |
|---|---|---|
 GitHub | — | — |
 Fox | — | — |
 Mercari | On or before Jun 2023 | On or before Oct 2026 |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Moveworks, Serval or both: a share of the companies on usedby, not of the market.
Moveworks onlyBothServal only
More common with Moveworks
- Consumer Goods4 of the 5 Consumer Goods companies on usedby that use either tool use Moveworks.
More common with Serval
- DevTools & Infrastructure6 of the 9 DevTools & Infrastructure companies on usedby that use either tool use Serval, 1 of them alongside Moveworks.
Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
MoveworksServalWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Moveworks
49% decrease in support ticket resolution time
Albemarle
Vendor case study, moveworks.com, captured Oct 9, 2026
This one comm resulted in reclaiming 1,000 licenses, saving us $55,000 in only 14 days
Consumers Energy
Vendor case study, moveworks.com, captured Oct 9, 2026
Serval
20 min to build an automation that took consultants three weeks
Cribl
Vendor case study, serval.com, captured Oct 7, 2026
Mercor has onboarded 4,000+ contractors with this automation.
Mercor
Vendor case study, serval.com, captured Oct 7, 2026
Questions about Moveworks and Serval
Which is used more, Moveworks or Serval?
Moveworks has more customers on usedby: 70 against 26 for Serval. Moveworks leads among the Consumer Goods companies on usedby that use either tool, Serval among the DevTools & Infrastructure companies.
Do companies use both Moveworks and Serval?
Yes. 3 companies use both on usedby, including GitHub, Fox, and Mercari.
Who uses Moveworks?
70 companies on usedby, each with the public page that shows it. See who uses Moveworks.
Who uses Serval?
26 companies on usedby, each with the public page that shows it. See who uses Serval.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.