3.009 estudos de caso de ferramentas de IA: Que a IA trouxe em ?
- 75%“Zion reduced average speed to answer by 75%”Zion Call Management usa Talkdesk. PropTech e gestão imobiliária.Estudo de caso do fornecedortalkdesk.comCapturado em 9 de out. de 2026
- 80%“80% of calls answered within 60 seconds”Gant Travel usa Talkdesk. Viagens e hotelaria.Estudo de caso do fornecedortalkdesk.comCapturado em 9 de out. de 2026
- 70%“70% increase in supported brands”Right Time usa Talkdesk. Varejo.Estudo de caso do fornecedortalkdesk.comCapturado em 9 de out. de 2026
- 30%“30% reduction in outbound handling time.”World Vision Canada usa Talkdesk. ONGs e organizações sem fins lucrativos.Estudo de caso do fornecedortalkdesk.comCapturado em 9 de out. de 2026
- less than one minute“Average hold time fell from more than 20 minutes to less than one minute”Securityplus FCU usa Talkdesk. Bancos e crédito imobiliário.Estudo de caso do fornecedortalkdesk.comCapturado em 9 de out. de 2026
- 8.4/10global customer satisfaction scoreJohn Paul usa Talkdesk. MarTech.Estudo de caso do fornecedortalkdesk.comCapturado em 9 de out. de 2026
- 98%“↓ 98% in wait time”Evara Health usa Talkdesk. Hospitais e prestadores de saúde.Estudo de caso do fornecedortalkdesk.comCapturado em 9 de out. de 2026
- 30%“One month after Talkdesk, the branches respond to 30% of the calls they have per day.”novobanco usa Talkdesk. Bancos e crédito imobiliário.Estudo de caso do fornecedortalkdesk.comCapturado em 9 de out. de 2026
- 40%“they achieved a 40% reduction in operating costs”Metro Finance usa Talkdesk. Bancos e crédito imobiliário.Estudo de caso do fornecedortalkdesk.comCapturado em 9 de out. de 2026
- 40%“Farfetch achieved 40% cost efficiencies—half directly attributed to Talkdesk.”Farfetch usa Talkdesk. Marketplace.Estudo de caso do fornecedortalkdesk.comCapturado em 9 de out. de 2026
- AlgaeCal replaced a limited contact center with Talkdesk CX Cloud, and also uses Talkdesk Quality Management and Copilot to give agents relevant information and shorten onboarding.AlgaeCal usa Talkdesk. Bens de consumo.Estudo de caso do fornecedortalkdesk.comCapturado em 9 de out. de 2026
- TowneBank uses Talkdesk's customer experience automation and its Financial Services Experience Cloud to unify member service operations across loans, cards, and online banking.TowneBank usa Talkdesk. Bancos e crédito imobiliário.Estudo de caso do fornecedortalkdesk.comCapturado em 9 de out. de 2026
- Arbella Insurance replaced its UCaaS, CCaaS and CRM systems in a single coordinated rollout and moved to Talkdesk's insurance contact center platform.Arbella Insurance usa Talkdesk. Seguros e InsurTech.Estudo de caso do fornecedortalkdesk.comCapturado em 9 de out. de 2026
- Carey International, a premium chauffeured ground transportation provider, uses Talkdesk for its customer care and dispatch operations, including voice and email handling, real-time supervisor monitoring, reporting for…Carey International usa Talkdesk. Mobilidade e transporte por aplicativo.Estudo de caso do fornecedortalkdesk.comCapturado em 9 de out. de 2026
- WPA, a specialist health insurer, uses Talkdesk as its single platform for customer communications and phone calls.WPA usa Talkdesk. Seguros e InsurTech.Estudo de caso do fornecedortalkdesk.comCapturado em 9 de out. de 2026
- Patagonia implemented Talkdesk CX Cloud alongside a migration to Salesforce to make its customer service systems more reliable and consistent. The platform is used by its customer experience team.Patagonia usa Talkdesk. Moda e vestuário.Estudo de caso do fornecedortalkdesk.comCapturado em 4 de out. de 2026
- Canon Europe uses Talkdesk as its call center solution to get real-time insights and visibility into sales floor activity and customer perception of the brand.Canon usa Talkdesk. Serviços de TI e integração de sistemas.Estudo de caso do fornecedortalkdesk.comCapturado em 4 de out. de 2026
3.009 estudos de caso sobre 2.634 empresas e 303 ferramentas de IA. 2.245 trazem um número impresso na página. Todos vêm de estudos de caso dos fornecedores: mostram o que os fornecedores escolheram publicar.