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Internal IT Support: the tools companies use

Bots to resolve employee IT and HR requests

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116 companies on usedby use at least one of the 3 tools in this category with a public customer. Moveworks leads with 48 companies. Then come Leena AI (47) and Resolve (23). 2 companies run two of these tools or more. The most common pair is Moveworks with Leena AI (1 company).Latest check Oct 5, 2026: 115 of 118 public lines checked. Counts are of companies on usedby, not of the whole market: we list a company when a public page shows its AI tools.

116

companies on usedby use a tool of this category

Latest check Oct 5, 2026: 115 of 118 public lines checked

Ranked by customers

Companies with a public line for each tool. Job-post signals count and are drawn apart in the proof bar.

Internal IT Support tools ranked by companies on usedby
#ToolCustomersProof
1Moveworks48
2Leena AI47
3Resolve23

2 companies run two of these tools or more. The most common pair is Moveworks with Leena AI, at 1 company.

Moveworks48 customers

Moveworks is used by 48 companies on usedby, 29 confirmed by a case study, a named quote or a press release. Named customers include Toyota, Coca Cola, and Github. Who uses Moveworks, Leena AI vs Moveworks

Customer page: moveworks.com. Latest check of 48 of 48 lines: Oct 5, 2026.

Leena AI47 customers

Leena AI is used by 47 companies on usedby, 23 confirmed by a case study, a named quote or a press release. Named customers include Coca Cola, Nestlé, and MongoDB. Who uses Leena AI, Leena AI vs Moveworks

Customer page: leena.ai. Latest check of 47 of 47 lines: Oct 2, 2026.

Resolve23 customers

Resolve is used by 23 companies on usedby, 7 confirmed by a case study, a named quote or a press release. Named customers include YouTube, Salesforce, and Adobe. Who uses Resolve, Leena AI vs Resolve

Customer page: resolve.ai. Latest check of 20 of 23 lines: Oct 4, 2026.

Newest customers

Companies first listed by a tool of this category in the last 90 days.

No new customer yetTracking of changes on these tools' pages started on October 4, 2026. New customers appear here, dated, after two complete checks of those pages.

Most compared

Side-by-side pages with the companies behind each tool.

Questions about Internal IT Support

Answers drawn from usedby data.

What is the most used tool in Internal IT Support?

Moveworks, used by 48 of the 116 companies on usedby in this category. Then come Leena AI (47) and Resolve (23). Who uses Moveworks.

Do more companies use Moveworks or Leena AI?

Moveworks: 48 companies on usedby, against 47 for Leena AI. 1 company uses both, counting confirmed and observed lines only.

Do companies use several tools in Internal IT Support?

Yes: 2 of the 116 companies on usedby in this category run two or more. The most common pair is Moveworks with Leena AI (1 company).

How does usedby rank these tools?

By the number of companies with a public line for each tool, read from dated captures of vendor customer pages, case studies, press releases and job posts. Job-post signals count in the totals and are shown apart. usedby lists a company when a public page shows it, so these counts describe the companies on usedby, not the whole market.