Moveworks vs Resolve: who uses which
Customers, public proof and the companies that use both.
On usedby, 48 companies use Moveworks and 23 use Resolve. No company is listed with both yet. Moveworks leads among the DevTools & Infrastructure companies on usedby that use either tool.Latest check Oct 5, 2026: 68 of 71 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Moveworks, Resolve, or both
Every company with a public proof for at least one of the two tools.
48
use only Moveworks
0
companies use both
23
use only Resolve
48 companies use only Moveworks, 23 use only Resolve and 0 use both, out of the 71 companies on usedby that use at least one of them.
Where it lands
Newest customers
We have not started tracking changes for Moveworks yet.
Where it lands
Newest customers
No new customer since tracking started on October 4, 2026.
Who uses both
Companies with a confirmed or observed line on both tools.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Moveworks
ResolveWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Moveworks
By deploying AI-powered support in under 90 days, West Monroe resolved 8,000 tickets, accelerated 4,000 more, and saved $1.4M in MSP costs.
West Monroe
Vendor case study, moveworks.com, captured Oct 5, 2026
50% reduction in IT Tier 1 full-time equivalents (FTEs) to date
ManTech
Vendor case study, moveworks.com, captured Oct 5, 2026
Resolve
4x faster root cause with evidence
Blueground
Vendor case study, resolve.ai, published Jan 10, 2025
~60% reduction in mean time to resolve (MTTR)
Salesforce
Vendor case study, resolve.ai, published Apr 16, 2026
Questions about Moveworks and Resolve
Which is used more, Moveworks or Resolve?
Moveworks has more customers on usedby: 48 against 23 for Resolve.
Do companies use both Moveworks and Resolve?
usedby has not found a company with a confirmed or observed line on both Moveworks and Resolve yet.
Who uses Moveworks?
48 companies on usedby, each with the public page that shows it. See who uses Moveworks.
Who uses Resolve?
23 companies on usedby, each with the public page that shows it. See who uses Resolve.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.