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What AI does Brooks Running use?

brooksrunning.com

1

AI tool in use at Brooks Running

1 confirmed 0 observed

Brooks Running uses 1 AI tool: Assembled (Customer Service Automation). A published story, quote or press release confirms it.Latest check Oct 8, 2026: 1 of 1 tool checked, from 3 public sources.

AI tools in use
1
Latest check
October 8, 20261 of 1 tool checked so far

Every AI tool at Brooks Running

1 line, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
AssembledCustomer Service Automation—assembled.com

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In Brooks Running's own words

Published results, each linked to its dated source. We quote, we do not score.

Assembled allows us to visualize our capacity as a contact center in a meaningful way. Our first reply times are a testament to this. It's the tool that allows us to achieve our response times and maintain service levels.
Andrew Marston, Runner Experience Supervisor, Brooks Running, Assembled. Source, Captured Oct 8, 2026

Questions about AI at Brooks Running

What AI tools does Brooks Running use?

Brooks Running uses 1 AI tool: Assembled. 1 is confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.

How does usedby know which AI tools Brooks Running uses?

Each tool is linked to a public page that names Brooks Running: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Brooks Running, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.