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What AI does UserTesting use?

usertesting.com

2

AI tools in use at UserTesting

2 confirmed 0 observed

UserTesting uses 2 AI tools: QA Wolf (Code Quality & Security) and UserGems (Sales Prospecting & Enrichment). 2 are confirmed by a published story, quote or press release; none is listed on the vendor's own pages.Latest check Oct 8, 2026: 2 of 2 tools checked, from 4 public sources.

AI tools in use
2
Latest check
October 8, 20262 of 2 tools checked so far

Every AI tool at UserTesting

2 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
QA WolfCode Quality & Security—qawolf.com
UserGemsSales Prospecting & Enrichment—usergems.com

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In UserTesting's own words

Published results, each linked to its dated source. We quote, we do not score.

UserGems is the type of tool that I've been looking for quite a while. Your alumni customers are your lowest hanging fruit, and if you offer a great product or service, these champions will remember and likely bring you into their next organization. The key is to reach out at the right time with the right message, and UserGems helps us achieve that at scale.
Steve Jones, VP of Demand Generation, UserGems. Source, Captured Oct 8, 2026

Questions about AI at UserTesting

What AI tools does UserTesting use?

UserTesting uses 2 AI tools: QA Wolf and UserGems. 2 are confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.

How does usedby know which AI tools UserTesting uses?

Each tool is linked to a public page that names UserTesting: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find UserTesting, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.