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Algolia vs Listen: who uses which

Customers, public proof and the companies that use both.

On usedby, 21 companies use Algolia and 40 use Listen. No company is listed with both yet.Latest check Oct 7, 2026: 49 of 61 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Algolia, Listen, or both

Every company with a public proof for at least one of the two tools.

21

use only Algolia

0

companies use both

40

use only Listen

21 companies use only Algolia, 40 use only Listen and 0 use both, out of the 61 companies on usedby that use at least one of them.

21customers
21 confirmed 0 observed

Where it lands

HealthTech & Digital Health1
Retail1
Telecommunications1

Newest customers

We have not started tracking changes for Algolia yet.

40customers
13 confirmed 27 observed

Where it lands

Fintech & Payments4
Consumer Goods3
Fashion & Apparel3

Newest customers

We have not started tracking changes for Listen yet.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both Algolia and Listen.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

AlgoliaListen
Customersusedby, latest check Oct 7, 2026Algolia: 21 (21 confirmed, 0 observed)Listen: 40 (13 confirmed, 27 observed)
CategoryusedbyAlgolia: AI Search & ResearchListen: AI Search & Research
Free trialAlgolia: Free trial or free plan available.algolia.com, checked Oct 8, 2026Not checked yet
SecurityAlgolia: SOC 2 Type II, C5trust.algolia.com, checked Oct 8, 2026Listen: SOC 2 Type II, ISO 42001, ISO 27001, ISO 27701trust.listenlabs.ai, checked Oct 4, 2026
IntegrationsAlgolia: Shopify, Adobe Commerce, Salesforce Commerce Cloud, BigCommerce, Commercetools, Contentful, Wordpress, Zendesk, Netlify, Supabase, Gatsby, Docusaurusalgolia.com, checked Oct 8, 2026Not checked yet
WebsiteAlgolia: algolia.comListen: listenlabs.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

Algolia

hit its conversion target of 2 percent lift during the trial period

Gametime

Vendor case study, algolia.com, captured Oct 7, 2026

Read the story

Higher order rates, reaching up to +63% when search is used

Orange

Vendor case study, algolia.com, captured Oct 7, 2026

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Listen

the team shipped StudyArena in roughly half the time it took to build A1Zap

A1Base

Vendor case study, listenlabs.ai, captured Oct 2, 2026

Read the story

Think about it as 100 studies for the price, at least in terms of time, of five or six.

Anthropic

Vendor case study, listenlabs.ai, captured Oct 2, 2026

Read the story

Questions about Algolia and Listen

Which is used more, Algolia or Listen?

Listen has more customers on usedby: 40 against 21 for Algolia.

Do companies use both Algolia and Listen?

usedby has not found a company with a confirmed or observed line on both Algolia and Listen yet.

Who uses Algolia?

21 companies on usedby, each with the public page that shows it. See who uses Algolia.

Who uses Listen?

40 companies on usedby, each with the public page that shows it. See who uses Listen.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.