Cresta vs Netomi: who uses which
Customers, public proof and the companies that use both.
On usedby, 18 companies use Cresta and 9 use Netomi. 1 company uses both, including United Airlines.Latest check Oct 8, 2026: 27 of 27 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Cresta, Netomi, or both
Every company with a public proof for at least one of the two tools.
17
use only Cresta
1
company uses both
8
use only Netomi
17 companies use only Cresta, 8 use only Netomi and 1 uses both, out of the 26 companies on usedby that use at least one of them.
Who uses both
Companies with a confirmed or observed line on both tools.
| Company |
|---|
 United Airlines |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Cresta
NetomiPricing, security and data residency are not checked yet. usedby adds them from each vendor's public pages, with the date of the check.
What customers report
Results as the vendor or the customer published them, with the source and the date.
Cresta
$2.37 million in additional annual revenue in the 2 years since deploying Cresta
Aptive
Vendor case study, cresta.com, captured Oct 7, 2026
In an Agent Assist pilot program, Vivint agents increased their closed won rate by nearly 7%.
Vivint
Vendor case study, cresta.com, captured Oct 7, 2026
Netomi
No reviewed story for Netomi yet.
Questions about Cresta and Netomi
Which is used more, Cresta or Netomi?
Cresta has more customers on usedby: 18 against 9 for Netomi.
Do companies use both Cresta and Netomi?
Yes. 1 company uses both on usedby, including United Airlines.
Who uses Cresta?
18 companies on usedby, each with the public page that shows it. See who uses Cresta.
Who uses Netomi?
9 companies on usedby, each with the public page that shows it. See who uses Netomi.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.