Assembled39 customers
Used by 39 companies on usedby, 6 of them in Fintech & Payments. 1 also uses Cresta. Compare Cresta and Assembled
Source: assembled.com, latest capture Oct 8, 2026.
3 of the 18 Cresta customers on usedby also use another tool on this list. The tools most often used by the same companies are Assembled (1 shared, 39 customers in all), CallMiner (1 shared, 39 customers in all), and Netomi (1 shared, 9 customers in all).Latest check Oct 8, 2026: 594 of 615 public lines checked. Customer counts include every proof level, job-post signals included. Shared customers are counted on confirmed or observed lines on both tools.
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Cresta customers also use another tool on this list
Assembled shares the most companies with Cresta: 1 company uses both.
Ranked by shared customers
Tools of the same or a competing category, from another vendor, used by at least one company that also uses Cresta. A shared customer has a confirmed or observed line on both tools.
| # | Alternative | Shared with Cresta | Customers | Compare |
|---|---|---|---|---|
| 1 | AssembledMostly Fintech & Payments (6) | 1 | 39 | Compare Cresta vs Assembled |
| 2 |  CallMiner | 1 | 39 | Compare Cresta vs CallMiner |
| 3 |  Netomi | 1 | 9 |
CallMiner39 customers
Used by 39 companies on usedby. 1 also uses Cresta. Compare Cresta and CallMiner
Source: callminer.com, latest capture Oct 8, 2026.
Netomi9 customers
Used by 9 companies on usedby. 1 also uses Cresta.
Latest capture across its sources: Oct 8, 2026.
Other Customer Service Automation tools on usedby
Same category, with public customers, but no company named with Cresta yet.
Switch signals
A company that left one vendor's page and appeared on another's.
No switch publishedA switch needs a departure from one vendor's page, seen on two checks in a row, and a dated arrival on another. usedby does not publish departures yet, so no switch shows here.
By industry
Which of these tools the companies on usedby use, by industry. Each row counts the companies of that industry on usedby that use at least one of these tools.
| Industry | Most used | Next | Companies |
|---|---|---|---|
| Fintech & Payments |  DevRev25% |  Ada21% | 28 companies |
| Telecommunications |  Cognigy31% |  Sanas25% | 16 companies |
| Insurance & InsurTech |  Parloa47% | Cognigy20% | 15 companies |
| DevTools & Infrastructure | Assembled21% |  Decagon21% | 14 companies |
| Banking & Mortgages |  Talkdesk54% |  Sierra15% | 13 companies |
Read the first row as: among the 28 Fintech & Payments companies on usedby that use one of these tools, 25% use DevRev. Shares can add up to more than 100% because some companies use two tools.
Questions about Cresta alternatives
Which tool shares the most customers with Cresta?
Assembled: 1 company uses both on usedby. Assembled has 39 customers in all. See who uses Assembled.
Do Cresta customers use other tools too?
3 of the 18 Cresta customers on usedby also use another tool on this list. Assembled shares the most: 1.
Which of Cresta and its alternatives do Fintech & Payments companies on usedby use?
Among the 28 Fintech & Payments companies on usedby that use one of these tools, 25% use DevRev. Ada comes next, with 21%.
Which of Cresta and its alternatives do Telecommunications companies on usedby use?
Among the 16 Telecommunications companies on usedby that use one of these tools, 31% use Cognigy. Sanas comes next, with 25%.
How does usedby rank Cresta alternatives?
Only tools of the same or a competing category, from another vendor, count. They are ranked by shared customers: companies with a confirmed or observed line on both tools, from public pages, most with a dated capture. Tools with no shared customer are listed apart. Customer counts include every proof level, job-post signals included.