CallMiner vs Cresta: who uses which
Customers, public proof and the companies that use both.
On usedby, 39 companies use CallMiner and 18 use Cresta. 1 company uses both, including Porsche.Latest check Oct 8, 2026: 57 of 57 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses CallMiner, Cresta, or both
Every company with a public proof for at least one of the two tools.
38
use only CallMiner
1
company uses both
17
use only Cresta
38 companies use only CallMiner, 17 use only Cresta and 1 uses both, out of the 56 companies on usedby that use at least one of them.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Where it lands
Newest customers
No new customer since tracking started on October 7, 2026.
Who uses both
Companies with a confirmed or observed line on both tools.
| Company |
|---|
 Porsche |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
CallMiner
CrestaWhat customers report
Results as the vendor or the customer published them, with the source and the date.
CallMiner
No reviewed story for CallMiner yet.
Cresta
$2.37 million in additional annual revenue in the 2 years since deploying Cresta
Aptive
Vendor case study, cresta.com, captured Oct 7, 2026
In an Agent Assist pilot program, Vivint agents increased their closed won rate by nearly 7%.
Vivint
Vendor case study, cresta.com, captured Oct 7, 2026
Questions about CallMiner and Cresta
Which is used more, CallMiner or Cresta?
CallMiner has more customers on usedby: 39 against 18 for Cresta.
Do companies use both CallMiner and Cresta?
Yes. 1 company uses both on usedby, including Porsche.
Who uses CallMiner?
39 companies on usedby, each with the public page that shows it. See who uses CallMiner.
Who uses Cresta?
18 companies on usedby, each with the public page that shows it. See who uses Cresta.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.