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Decagon vs DevRev: who uses which

Customers, public proof and the companies that use both.

On usedby, 43 companies use Decagon and 39 use DevRev. No company is listed with both yet. Decagon leads among the DevTools & Infrastructure companies on usedby that use either tool, DevRev among the Fintech & Payments companies.Latest check Oct 7, 2026: 81 of 82 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Decagon, DevRev, or both

Every company with a public proof for at least one of the two tools.

43

use only Decagon

0

companies use both

39

use only DevRev

43 companies use only Decagon, 39 use only DevRev and 0 use both, out of the 82 companies on usedby that use at least one of them.

43customers
23 confirmed 20 observed

Where it lands

Fintech & Payments4
DevTools & Infrastructure3
HealthTech & Digital Health3

Newest customers

We have not started tracking changes for Decagon yet.

39customers
36 confirmed 3 observed

Where it lands

Fintech & Payments7
Artificial Intelligence3
Cybersecurity3

Newest customers

We have not started tracking changes for DevRev yet.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both Decagon and DevRev.

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Decagon, DevRev or both: a share of the companies on usedby, not of the market.

IndustryDecagon onlyBothDevRev only
Fintech & Payments11 companies on usedby
36%0%64%
DevTools & Infrastructure5 companies on usedby
60%0%40%

Decagon onlyBothDevRev only

More common with Decagon

  • DevTools & Infrastructure3 of the 5 DevTools & Infrastructure companies on usedby that use either tool use Decagon.

More common with DevRev

  • Fintech & Payments7 of the 11 Fintech & Payments companies on usedby that use either tool use DevRev.

Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

DecagonDevRev
Customersusedby, latest check Oct 7, 2026Decagon: 43 (23 confirmed, 20 observed)DevRev: 39 (36 confirmed, 3 observed)
IntegrationsDecagon: Salesforce, Intercom, Zendesk, Confluence, Contentful, Kustomer, Amazon Connect, RingCentral, Zendesk Sunshinedecagon.ai, checked Oct 4, 2026Not checked yet
WebsiteDecagon: decagon.aiDevRev: devrev.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

Decagon

Avoided the need to hire over 35 additional agents while managing growing inquiry volumes

NG.CASH

Vendor case study, decagon.ai, published Jul 28, 2026

Read the story

ticket resolution time improved up to 34%

Notion

Vendor case study, decagon.ai, published Jul 28, 2026

Read the story

DevRev

No reviewed story for DevRev yet.

Questions about Decagon and DevRev

Which is used more, Decagon or DevRev?

Decagon has more customers on usedby: 43 against 39 for DevRev. Decagon leads among the DevTools & Infrastructure companies on usedby that use either tool, DevRev among the Fintech & Payments companies.

Do companies use both Decagon and DevRev?

usedby has not found a company with a confirmed or observed line on both Decagon and DevRev yet.

Who uses Decagon?

43 companies on usedby, each with the public page that shows it. See who uses Decagon.

Who uses DevRev?

39 companies on usedby, each with the public page that shows it. See who uses DevRev.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.