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EliseAI vs Gorgias: who uses which

Customers, public proof and the companies that use both.

On usedby, 27 companies use EliseAI and 22 use Gorgias. No company is listed with both yet.Latest check Oct 8, 2026: 49 of 49 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses EliseAI, Gorgias, or both

Every company with a public proof for at least one of the two tools.

27

use only EliseAI

0

companies use both

22

use only Gorgias

27 companies use only EliseAI, 22 use only Gorgias and 0 use both, out of the 49 companies on usedby that use at least one of them.

27customers
21 confirmed 6 observed

Where it lands

No industry is known for these customers yet.

Newest customers

No new customer since tracking started on October 7, 2026.

22customers
14 confirmed 8 observed

Where it lands

No industry is known for these customers yet.

Newest customers

No new customer since tracking started on October 8, 2026.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both EliseAI and Gorgias.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

EliseAIGorgias
Customersusedby, latest check Oct 8, 2026EliseAI: 27 (21 confirmed, 6 observed)Gorgias: 22 (14 confirmed, 8 observed)
SecurityEliseAI: SOC 2 Type II, HIPAA, PCI DSStrust.eliseai.com, checked Oct 8, 2026Gorgias: SOC 2 Type II, HIPAAtrust.gorgias.com, checked Oct 8, 2026
IntegrationsNot checked yetGorgias: Attentive, Loop Returns, Facebook, Aircall, Postscript, Recharge, ShipMonk, Redo, AfterShip Tracking, TikTok Shop, Smile, Sendcloudgorgias.com, checked Oct 8, 2026
WebsiteEliseAI: eliseai.comGorgias: gorgias.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

EliseAI

creating 186 hours of incremental capacity per community per month

RPM Living

Vendor case study, eliseai.com, captured Oct 7, 2026

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60% of all completed work orders across Cowboy Properties’ communities assigned by EliseAI

Cowboy Properties

Vendor case study, eliseai.com, captured Oct 7, 2026

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Gorgias

19.2x ROI on AI-driven sales interactions

Pepper

Vendor case study, gorgias.com, published Mar 5, 2025

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600% increase in bundle sales with Rebuy and Gorgias AI Guidance (from 2% to 14% of all orders)

Cabau Lifestyle

Vendor case study, gorgias.com, published Feb 24, 2026

Read the story

Questions about EliseAI and Gorgias

Which is used more, EliseAI or Gorgias?

EliseAI has more customers on usedby: 27 against 22 for Gorgias.

Do companies use both EliseAI and Gorgias?

usedby has not found a company with a confirmed or observed line on both EliseAI and Gorgias yet.

Who uses EliseAI?

27 companies on usedby, each with the public page that shows it. See who uses EliseAI.

Who uses Gorgias?

22 companies on usedby, each with the public page that shows it. See who uses Gorgias.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.