Hiver vs Level AI: who uses which
Customers, public proof and the companies that use both.
On usedby, 19 companies use Hiver and 19 use Level AI. 1 company uses both, including Gusto.Latest check Oct 8, 2026: 34 of 38 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Hiver, Level AI, or both
Every company with a public proof for at least one of the two tools.
18
use only Hiver
1
company uses both
18
use only Level AI
18 companies use only Hiver, 18 use only Level AI and 1 uses both, out of the 37 companies on usedby that use at least one of them.
Who uses both
Companies with a confirmed or observed line on both tools.
| Company |
|---|
 Gusto |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Hiver
Level AIWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Hiver
61 hours saved every month
Oakland Public Education Fund
Vendor case study, hiverhq.com, captured Oct 3, 2026
Across teams, this translates to over 160 hours saved per month
Travelist
Vendor case study, hiverhq.com, captured Oct 3, 2026
Level AI
Globalfaces now enjoys a 75% conversion rate on verification calls
Globalfaces
Vendor case study, thelevel.ai, captured Oct 8, 2026
13% decrease in its overall call handling time
ezCater
Vendor case study, thelevel.ai, captured Oct 8, 2026
Questions about Hiver and Level AI
Which is used more, Hiver or Level AI?
Hiver and Level AI have the same number of customers on usedby: 19 each.
Do companies use both Hiver and Level AI?
Yes. 1 company uses both on usedby, including Gusto.
Who uses Hiver?
19 companies on usedby, each with the public page that shows it. See who uses Hiver.
Who uses Level AI?
19 companies on usedby, each with the public page that shows it. See who uses Level AI.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.