Intercom114 customers
Used by 114 companies on usedby. 1 also uses Hiver. Compare Hiver and Intercom
Source: intercom.com, latest capture Oct 8, 2026.
4 of the 19 Hiver customers on usedby also use another tool on this list. The tools most often used by the same companies are Intercom (1 shared, 114 customers in all), Pylon (1 shared, 35 customers in all), and Forethought (1 shared, 23 customers in all).Latest check Oct 8, 2026: 649 of 670 public lines checked. Customer counts include every proof level, job-post signals included. Shared customers are counted on confirmed or observed lines on both tools.
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Hiver customers also use another tool on this list
Intercom shares the most companies with Hiver: 1 company uses both.
Ranked by shared customers
Tools of the same or a competing category, from another vendor, used by at least one company that also uses Hiver. A shared customer has a confirmed or observed line on both tools.
| # | Alternative | Shared with Hiver | Customers | Compare |
|---|---|---|---|---|
| 1 | Intercom | 1 | 114 | Compare Hiver vs Intercom |
| 2 |  PylonMostly DevTools & Infrastructure (7) | 1 | 35 | Compare Hiver vs Pylon |
| 3 |  Forethought | 1 | 23 | Compare Hiver vs Forethought |
| 4 |  Duckle | 1 | 21 | Compare Hiver vs Duckle |
| 5 |  Level AI | 1 | 19 |
Pylon35 customers
Used by 35 companies on usedby, 7 of them in DevTools & Infrastructure. 1 also uses Hiver. Compare Hiver and Pylon
Source: usepylon.com, latest capture Oct 8, 2026.
Forethought23 customers
Used by 23 companies on usedby. 1 also uses Hiver. Compare Hiver and Forethought
Source: forethought.ai, latest capture Oct 5, 2026.
Duckle21 customers
Used by 21 companies on usedby. 1 also uses Hiver. Compare Hiver and Duckle
Source: duckie.ai, latest capture Oct 4, 2026.
Level AI19 customers
Used by 19 companies on usedby. 1 also uses Hiver.
Source: thelevel.ai, latest capture Oct 8, 2026.
Other Customer Service Automation tools on usedby
Same category, with public customers, but no company named with Hiver yet.
Switch signals
A company that left one vendor's page and appeared on another's.
No switch publishedA switch needs a departure from one vendor's page, seen on two checks in a row, and a dated arrival on another. usedby does not publish departures yet, so no switch shows here.
By industry
Which of these tools the companies on usedby use, by industry. Each row counts the companies of that industry on usedby that use at least one of these tools.
| Industry | Most used | Next | Companies |
|---|---|---|---|
| Fintech & Payments |  DevRev26% |  Assembled22% | 27 companies |
| DevTools & Infrastructure | Pylon33% | Assembled14% | 21 companies |
| Artificial Intelligence | Pylon33% | Intercom28% | 18 companies |
| Telecommunications |  Cognigy33% |  Sanas27% | 15 companies |
| HR & Recruiting | Forethought23% |  CallMiner15% | 13 companies |
Read the first row as: among the 27 Fintech & Payments companies on usedby that use one of these tools, 26% use DevRev. Shares can add up to more than 100% because some companies use two tools.
Questions about Hiver alternatives
Which tool shares the most customers with Hiver?
Intercom: 1 company uses both on usedby. Intercom has 114 customers in all. See who uses Intercom.
Do Hiver customers use other tools too?
4 of the 19 Hiver customers on usedby also use another tool on this list. Intercom shares the most: 1.
Which of Hiver and its alternatives do Fintech & Payments companies on usedby use?
Among the 27 Fintech & Payments companies on usedby that use one of these tools, 26% use DevRev. Assembled comes next, with 22%.
Which of Hiver and its alternatives do DevTools & Infrastructure companies on usedby use?
Among the 21 DevTools & Infrastructure companies on usedby that use one of these tools, 33% use Pylon. Assembled comes next, with 14%.
How does usedby rank Hiver alternatives?
Only tools of the same or a competing category, from another vendor, count. They are ranked by shared customers: companies with a confirmed or observed line on both tools, from public pages, most with a dated capture. Tools with no shared customer are listed apart. Customer counts include every proof level, job-post signals included.