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Hiver vs Pylon: who uses which

Customers, public proof and the companies that use both.

On usedby, 19 companies use Hiver and 35 use Pylon. 1 company uses both, including Amplitude. Pylon leads among the DevTools & Infrastructure companies on usedby that use either tool.Latest check Oct 8, 2026: 50 of 54 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Hiver, Pylon, or both

Every company with a public proof for at least one of the two tools.

18

use only Hiver

1

company uses both

34

use only Pylon

18 companies use only Hiver, 34 use only Pylon and 1 uses both, out of the 53 companies on usedby that use at least one of them.

19customers
13 confirmed 6 observed

Where it lands

HR & Recruiting2
Logistics & Supply Chain2
Cybersecurity1

Newest customers

No new customer since tracking started on October 3, 2026.

35customers
25 confirmed 10 observed

Where it lands

DevTools & Infrastructure7
Artificial Intelligence6
Marketing Tech3

Newest customers

No new customer since tracking started on October 8, 2026.

Who uses both

Companies with a confirmed or observed line on both tools.

Companies that use both Hiver and Pylon
Company
Amplitude

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Hiver, Pylon or both: a share of the companies on usedby, not of the market.

IndustryHiver onlyBothPylon only
DevTools & Infrastructure7 companies on usedby
0%0%100%
Artificial Intelligence6 companies on usedby
0%0%100%

Hiver onlyBothPylon only

More common with Pylon

  • DevTools & Infrastructure7 of the 7 DevTools & Infrastructure companies on usedby that use either tool use Pylon.
  • Artificial Intelligence6 of the 6 Artificial Intelligence companies on usedby that use either tool use Pylon.

Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

HiverPylon
Customersusedby, latest check Oct 8, 2026Hiver: 19 (13 confirmed, 6 observed)Pylon: 35 (25 confirmed, 10 observed)
Top industryusedby, latest check Oct 8, 2026Hiver: No clear leadPylon: DevTools & Infrastructure (7)
Free trialHiver: Free trial or free plan available.hiverhq.com, checked Oct 7, 2026Not checked yet
IntegrationsHiver: Salesforce, Hubspot, Pipedrive, Zoho CRM, Shopify, Woocommerce, Jira, Asana, Clickup, Monday.com, Linear, Slackhiverhq.com, checked Oct 7, 2026Pylon: Slack, Microsoft Teams, Telegram, Granola, Outlook Calendar, Google Meet, Incident.io, Redshift, Shortcut, PagerDutyusepylon.com, checked Oct 8, 2026
WebsiteHiver: hiverhq.comPylon: usepylon.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Hiver

61 hours saved every month

Oakland Public Education Fund

Vendor case study, hiverhq.com, captured Oct 3, 2026

Read the story

Across teams, this translates to over 160 hours saved per month

Travelist

Vendor case study, hiverhq.com, captured Oct 3, 2026

Read the story

Pylon

Ada completed their migration in 2 weeks with zero disruption

Ada

Vendor case study, usepylon.com, captured Oct 8, 2026

Read the story

First response times have improved from 50 minutes to under 3.5 minutes for support issues

Coalesce

Vendor case study, usepylon.com, captured Oct 8, 2026

Read the story

Questions about Hiver and Pylon

Which is used more, Hiver or Pylon?

Pylon has more customers on usedby: 35 against 19 for Hiver.

Do companies use both Hiver and Pylon?

Yes. 1 company uses both on usedby, including Amplitude.

Who uses Hiver?

19 companies on usedby, each with the public page that shows it. See who uses Hiver.

Who uses Pylon?

35 companies on usedby, each with the public page that shows it. See who uses Pylon.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.