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iAdvize vs Live Person: who uses which

Customers, public proof and the companies that use both.

On usedby, 13 companies use iAdvize and 41 use Live Person. No company is listed with both yet. iAdvize leads among the E-commerce & D2C companies on usedby that use either tool, Live Person among the Banking & Mortgages companies.Latest check Oct 4, 2026: 49 of 54 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses iAdvize, Live Person, or both

Every company with a public proof for at least one of the two tools.

13

use only iAdvize

0

companies use both

41

use only Live Person

13 companies use only iAdvize, 41 use only Live Person and 0 use both, out of the 54 companies on usedby that use at least one of them.

13customers
6 confirmed 7 observed

Where it lands

E-commerce & D2C4
Beauty & Cosmetics3
Fashion & Apparel2

Newest customers

No new customer since tracking started on October 4, 2026.

Live Person

Open Live Person
41customers
16 confirmed 25 observed

Where it lands

Banking & Mortgages6
Telecommunications5
Crypto & Web32

Newest customers

No new customer since tracking started on October 2, 2026.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both iAdvize and Live Person.

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use iAdvize, Live Person or both: a share of the companies on usedby, not of the market.

IndustryiAdvize onlyBothLive Person only
Banking & Mortgages6 companies on usedby
0%0%100%
E-commerce & D2C6 companies on usedby
67%0%33%
Telecommunications5 companies on usedby
0%0%100%

iAdvize onlyBothLive Person only

More common with iAdvize

  • E-commerce & D2C4 of the 6 E-commerce & D2C companies on usedby that use either tool use iAdvize.

More common with Live Person

  • Banking & Mortgages6 of the 6 Banking & Mortgages companies on usedby that use either tool use Live Person.
  • Telecommunications5 of the 5 Telecommunications companies on usedby that use either tool use Live Person.

Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

iAdvizeLive Person
Customersusedby, latest check Oct 4, 2026iAdvize: 13 (6 confirmed, 7 observed)Live Person: 41 (16 confirmed, 25 observed)
Top industryusedby, latest check Oct 4, 2026iAdvize: E-commerce & D2C (4)Live Person: No clear lead
CategoryusedbyiAdvize: Chatbots & Live ChatLive Person: Chatbots & Live Chat
SecurityiAdvize: ISO 27001iadvize.com, checked Oct 7, 2026Not checked yet
IntegrationsiAdvize: Shopify, PrestaShop, Salesforce, Zendesk, Gorgias, Microsoft Dynamics, Klaviyo, Google Tag Manager, Didomi, Shipup, Helpscout, Kustomeriadvize.com, checked Oct 7, 2026Live Person: Salesforce, Microsoft Dynamics, ServiceNow, Oracle, Zendesk, Contentful, Google Contact Center AI, Adobe Experience Cloud, Tenfold, Workato, Shopify, BigCommerceliveperson.com, checked Oct 4, 2026
WebsiteiAdvize: iadvize.comLive Person: liveperson.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

iAdvize

over €1M in additional revenue in just 3 months

Mon Lit Cabane

Vendor case study, iadvize.com, captured Oct 4, 2026

Read the story

160% YoY revenue growth from AI-influenced purchases

Kendra Scott

Vendor case study, iadvize.com, captured Oct 4, 2026

Read the story

Live Person

No reviewed story for Live Person yet.

Questions about iAdvize and Live Person

Which is used more, iAdvize or Live Person?

Live Person has more customers on usedby: 41 against 13 for iAdvize. iAdvize leads among the E-commerce & D2C companies on usedby that use either tool, Live Person among the Banking & Mortgages companies.

Do companies use both iAdvize and Live Person?

usedby has not found a company with a confirmed or observed line on both iAdvize and Live Person yet.

Who uses iAdvize?

13 companies on usedby, each with the public page that shows it. See who uses iAdvize.

Who uses Live Person?

41 companies on usedby, each with the public page that shows it. See who uses Live Person.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.