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iAdvize vs Tidio: who uses which

Customers, public proof and the companies that use both.

On usedby, 13 companies use iAdvize and 46 use Tidio. No company is listed with both yet. iAdvize leads among the Beauty & Cosmetics companies on usedby that use either tool, Tidio among the Fashion & Apparel companies.Latest check Oct 4, 2026: 56 of 59 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses iAdvize, Tidio, or both

Every company with a public proof for at least one of the two tools.

13

use only iAdvize

0

companies use both

46

use only Tidio

13 companies use only iAdvize, 46 use only Tidio and 0 use both, out of the 59 companies on usedby that use at least one of them.

13customers
6 confirmed 7 observed

Where it lands

E-commerce & D2C4
Beauty & Cosmetics3
Fashion & Apparel2

Newest customers

No new customer since tracking started on October 4, 2026.

46customers
38 confirmed 8 observed

Where it lands

Fashion & Apparel3
Beauty & Cosmetics2
Advertising & AdTech1

Newest customers

We have not started tracking changes for Tidio yet.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both iAdvize and Tidio.

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use iAdvize, Tidio or both: a share of the companies on usedby, not of the market.

IndustryiAdvize onlyBothTidio only
Beauty & Cosmetics5 companies on usedby
60%0%40%
Fashion & Apparel5 companies on usedby
40%0%60%

iAdvize onlyBothTidio only

More common with iAdvize

  • Beauty & Cosmetics3 of the 5 Beauty & Cosmetics companies on usedby that use either tool use iAdvize.

More common with Tidio

  • Fashion & Apparel3 of the 5 Fashion & Apparel companies on usedby that use either tool use Tidio.

Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

iAdvizeTidio
Customersusedby, latest check Oct 4, 2026iAdvize: 13 (6 confirmed, 7 observed)Tidio: 46 (38 confirmed, 8 observed)
Top industryusedby, latest check Oct 4, 2026iAdvize: E-commerce & D2C (4)Tidio: Fashion & Apparel (3)
CategoryusedbyiAdvize: Chatbots & Live ChatTidio: Chatbots & Live Chat
Free trialNot checked yetTidio: Free trial or free plan available.tidio.com, checked Oct 4, 2026
SecurityiAdvize: ISO 27001iadvize.com, checked Oct 7, 2026Not checked yet
IntegrationsiAdvize: Shopify, PrestaShop, Salesforce, Zendesk, Gorgias, Microsoft Dynamics, Klaviyo, Google Tag Manager, Didomi, Shipup, Helpscout, Kustomeriadvize.com, checked Oct 7, 2026Tidio: Salesforce, Zendesk, Shopify, Instagram, Messenger (Meta), WhatsApp, WordPress, Zapier, Tidio OpenAPI, ActiveCampaign, Asana, Adobe Commerce (Magento)tidio.com, checked Oct 4, 2026
WebsiteiAdvize: iadvize.comTidio: tidio.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

iAdvize

over €1M in additional revenue in just 3 months

Mon Lit Cabane

Vendor case study, iadvize.com, captured Oct 4, 2026

Read the story

160% YoY revenue growth from AI-influenced purchases

Kendra Scott

Vendor case study, iadvize.com, captured Oct 4, 2026

Read the story

Tidio

59% resolution rate – percentage of conversations where Lyro provided an answer and the visitor either left or hasn’t asked for live agent assistance

Secureframe

Vendor case study, tidio.com, published Mar 24, 2026

Read the story

400+ hours 400+ Hours Saved Monthly: Significant time savings allowing agents to focus on complex cases and high-value interactions

MattressNextDay

Vendor case study, tidio.com, published Mar 23, 2026

Read the story

Questions about iAdvize and Tidio

Which is used more, iAdvize or Tidio?

Tidio has more customers on usedby: 46 against 13 for iAdvize. iAdvize leads among the Beauty & Cosmetics companies on usedby that use either tool, Tidio among the Fashion & Apparel companies.

Do companies use both iAdvize and Tidio?

usedby has not found a company with a confirmed or observed line on both iAdvize and Tidio yet.

Who uses iAdvize?

13 companies on usedby, each with the public page that shows it. See who uses iAdvize.

Who uses Tidio?

46 companies on usedby, each with the public page that shows it. See who uses Tidio.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.