Who uses Shortwave?
AI automation platform for efficient business workflows shortwave.com
22
companies use Shortwave
22 companies use Shortwave. 14% are in DevTools & Infrastructure. Confirmed or observed customers include Github, Spotify, and Twilio. 15 of them are confirmed by a published case study, quote or press release.Latest check Oct 3, 2026: 22 of 22 companies checked, from 3 public sources.
- Category
- AI Email Clients
- Customers by proof
- 15 confirmed, 7 observed
- Top industry
- DevTools & Infrastructure, 14% of customers
- Pricing
- Business: $30 per seat / month; Premier: $45 per seat / month; Max: $120 per seat / monthSource: shortwave.com, checked Oct 7, 2026
- Most similar
- Superhuman, 3 shared customers
- Website
- shortwave.com
What Shortwave does
Shortwave is an AI email client for Gmail. Its agentic assistant organizes the inbox, writes replies, searches past email and schedules meetings from a single prompt.
Written by usedby from shortwave.com.
Main features
Common uses
22 companies use Shortwave
Every company below links to the public page that shows it uses Shortwave. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 Github | DevTools & Infrastructure | |
 Spotify | Streaming & Content | |
 Twilio | Telecommunications | |
 Y Combinator | Investment & VC | |
 Hubspot | Marketing Tech | |
 Roblox | Gaming & Esports | |
 Gusto | HR & Recruiting | |
 Compass | PropTech & Management | |
 Zapier | DevTools & Infrastructure | |
 AppFolio | PropTech & Management |
Is Shortwave right for your company?
See what companies in your industry use, from the companies we track. Pick your industry.
Of the 126 DevTools & Infrastructure companies on usedby, 3 are listed as Shortwave customers. 6 use only another AI Email Clients tool.
- Shortwave only, 1%
- Shortwave and another tool in AI Email Clients, 1%
- Another tool in AI Email Clients only, 5%
- No AI Email Clients tool we can see, 93%
These are companies usedby tracks because a public page names them, often Shortwave's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.
What customers report
Results as published by Shortwave and its customers. Each one links to its dated source. We quote, we do not score.
After having an unmanageable email mess for years, I'm finally at inbox zero, a first for me. Shortwave makes email easy.Shortwave's UX feels fast and joyful! It makes email less of a chore and lets me focus on my actual work.Before you buy Shortwave
What Shortwave publishes on the points buyers check first, each with its source and check date.
| Free trial | Free trial or free plan available. | shortwave.com, checked Oct 7, 2026 |
|---|---|---|
| Pricing | Business: $30 per seat / month; Premier: $45 per seat / month; Max: $120 per seat / month | shortwave.com, checked Oct 7, 2026 |
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Shortwave work with the tools we already use?
Shortwave alternatives
Tools compared with Shortwave most often, with the customers they share.
| Tool | Customers | Shared with Shortwave | Compare |
|---|---|---|---|
 Superhuman32 customers, 3 shared | 32 | 3 | Shortwave vs Superhuman |
Questions about Shortwave
Who uses Shortwave?
22 companies use Shortwave, including Github, Spotify, and Twilio.
Which industries use Shortwave?
The industries with the most Shortwave customers are DevTools & Infrastructure (3), HR & Recruiting (2), and PropTech & Management (2).
What are the alternatives to Shortwave?
The tools compared with Shortwave most often are Superhuman (32 customers, 3 shared). See all Shortwave alternatives.
How does usedby know who uses Shortwave?
Each company is linked to a public page that names it: Shortwave's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (15): a case study, a named quote or a press release. Observed (7): Shortwave shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Shortwave, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 3, 2026, and 22 of 22 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
No new customer yet. Tracking of Shortwave started on October 3, 2026. New customers appear after two complete checks of its pages.