The use case: how Motorola Solutions deploys Coveo
Motorola Solutions uses Coveo's AI-powered search and recommendations on its English-language websites to help varied visitors, such as customers, partners, employees and investors, find relevant content. Features include query suggestions, search-as-you-type and suggested queries when no results are found.
In the customer’s words
Coveo fits right into our digital transformation vision: ‘unified, digitized and personalized customer experience to enable effortless self-service.’ We are thrilled to partner with Coveo to bring the right information to the right person at the right time. Our journey has just begun, and we are excited there is so much potential ahead of us.Other AI tools used by Motorola Solutions
Other public relationships recorded on usedby.
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Coveo users in Telecommunications
Companies in the same sector, with public evidence.
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Go straight to the source
Based on Coveo’s published case study. We check the public evidence; the results are reported by the vendor.
coveo.com- Source published
- Jan 1, 2018
- Last checked
- Oct 9, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 97%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Motorola Solutions.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Motorola Solutions uses CoveoChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Motorola Solutions went from having 35% of searches ending up with 0% to having a 97% search success rate.