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What AI does Gainsight use?

Sales Tech & CRM · gainsight.com

4

AI tools in use at Gainsight

1 confirmed 3 observed

Gainsight uses 4 AI tools: Bito (AI Code Assistants), Glean (Operations), Qualified (Autonomous Sales Agents), and Recall (Speech & Audio API). 1 is confirmed by a published story, quote or press release; 3 are listed on the vendor's own pages.Latest check Oct 8, 2026: 3 of 4 tools checked, from 6 public sources.

AI tools in use
4Median for the 66 Sales Tech & CRM companies on usedby: 1
Latest check
October 8, 20263 of 4 tools checked so far

Every AI tool at Gainsight

4 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
BitoAI Code Assistants—bito.ai
GleanOperations—glean.com
QualifiedAutonomous Sales Agents—qualified.com
RecallSpeech & Audio API—recall.ai

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

Gainsight compared to other Sales Tech & CRM companies

Gainsight uses 4 AI tools. The median among the 66 Sales Tech & CRM companies on usedby is 1. 50 of its 65 peers use fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

66 Sales Tech & CRM companies on usedby, by number of AI tools

  1. 35 companies with 1 tool
  2. 12 companies with 2 tools
  3. 3 companies with 3 tools
  4. 3 companies with 4 tools
  5. 1 company with 5 tools
  6. 1 company with 6 tools
  7. 3 companies with 7 tools
  8. 8 companies with 8 tools or more

What its peers use that Gainsight does not

Questions about AI at Gainsight

What AI tools does Gainsight use?

Gainsight uses 4 AI tools: Bito, Glean, Qualified, and Recall. 1 is confirmed by a published story, quote or press release, and 3 are listed on the vendor's own pages.

Does Gainsight use Recall?

Yes. Recall lists Gainsight on its own pages (captured Oct 8, 2026). Recall is the most used AI tool among the 66 Sales Tech & CRM companies on usedby: 14 of them use it. See who uses Recall.

How does Gainsight compare to other Sales Tech & CRM companies?

Gainsight uses 4 AI tools. The median among the 66 Sales Tech & CRM companies on usedby is 1, and 50 of its 65 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools Gainsight uses?

Each tool is linked to a public page that names Gainsight: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Gainsight, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.