Skip to main content
usedby

Help desks tools used by Industrial & Energy companies

Each line links its public proof and the date usedby last checked it.

16

Industrial & Energy companies use Help desks tools

8 confirmed 1 declared 7 observed

The most used: Intercom (5), Gorgias (4), and Zendesk AI (3).Data as of Nov 15, 2026

Ranking

Tools ranked by the Industrial & Energy companies that use them. Ties go to the stronger proof.

Largest and best-proven users

Two labelled views of the same companies. Neither is a score.

Largest companies

By employee range. Size known for 7 of 16.

Strongest proof

Confirmed or declared: 9 of 16. This view filters what you read, never what is counted.

Who uses each tool

Strongest proof first. A job post is a signal, the weakest proof.

  1. 1Intercom5 companies · Checked Nov 11, 20265
    4 confirmed 1 declared 0 observed

    Intercom profile

  2. 2Gorgias4 companies · Checked Nov 15, 20264
    4 confirmed 0 observed

    Gorgias profile

  3. 3Zendesk AI3 companies · Checked Oct 5, 20263
    0 confirmed 3 observed

    Zendesk AI profile

  4. 4Lime Connect (formerly Userlike)2 companies · Checked Nov 15, 20262
    0 confirmed 2 observed

    Lime Connect (formerly Userlike) profile

  5. 5Featurebase1 company · Checked Nov 14, 20261
    0 confirmed 1 observed

    Featurebase profile

  6. 6Hiver1 company · Not dated1
    0 confirmed 1 observed

    Hiver profile

How usedby counts

8 confirmed 1 declared 7 observed

A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.

No software vendor had to be left out.

Data as of November 15, 2026.

Questions

Which Help desks tools do Industrial & Energy companies use most?

Intercom leads: 5 of the 16 Industrial & Energy companies on usedby that use Help desks tools use it. Next: Gorgias (4), Zendesk AI (3), Lime Connect (formerly Userlike) (2), and Featurebase (1). See Intercom.

How many Industrial & Energy companies use Help desks tools?

16 Industrial & Energy companies on usedby use at least one of 6 Help desks tools. It counts the companies usedby tracks.

What proof backs these lines?

Of the 16 companies, each counted at its strongest proof: 8 confirmed, 1 declared, 7 observed and 0 known from a job post.

How does usedby build this ranking?

usedby counts each Industrial & Energy company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.