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Help desks tools used by Technology & Connectivity companies

Each line links its public proof and the date usedby last checked it.

69

Technology & Connectivity companies use Help desks tools

31 confirmed 37 observed 1 signal

The most used: Intercom (27), Pylon (25), and DevRev (12).Data as of Oct 25, 2026

Ranking

Tools ranked by the Technology & Connectivity companies that use them. Ties go to the stronger proof.

Largest and best-proven users

Two labelled views of the same companies. Neither is a score.

Largest companies

By employee range. Size known for 47 of 69.

  • AutodeskObserved10,001+ employeesChecked Oct 24, 2026
  • AtlassianConfirmed5,001–10,000 employeesChecked Oct 24, 2026
  • F5Observed5,001–10,000 employeesChecked Oct 24, 2026

Strongest proof

Confirmed or declared: 31 of 69. This view filters what you read, never what is counted.

  • AdaConfirmedChecked Oct 25, 2026
  • CodeRabbitConfirmed201–1,000 employeesChecked Oct 25, 2026
  • Builder.ioConfirmed51–200 employeesChecked Oct 25, 2026

Who uses each tool

Strongest proof first. A job post is a signal, the weakest proof.

  1. 1Intercom27 companies · Checked Oct 25, 202627
    8 confirmed 19 observed

    Intercom profile

    Show 17 more companies
  2. 2Pylon25 companies · Checked Oct 25, 202625
    10 confirmed 15 observed

    Pylon profile

    Show 15 more companies
  3. 3DevRev12 companies · Checked Oct 24, 202612
    10 confirmed 2 observed

    DevRev profile

    Show 2 more companies
  4. 4Zendesk AI5 companies · Checked Oct 24, 20265
    1 confirmed 3 observed 1 signal

    Zendesk AI profile

  5. 5Hiver3 companies · Checked Oct 3, 20263
    2 confirmed 1 observed

    Hiver profile

How usedby counts

31 confirmed 37 observed 1 signal

A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.

No software vendor had to be left out.

Data as of October 25, 2026.

Questions

Which Help desks tools do Technology & Connectivity companies use most?

Intercom leads: 27 of the 69 Technology & Connectivity companies on usedby that use Help desks tools use it. Next: Pylon (25), DevRev (12), Zendesk AI (5), and Hiver (3). See Intercom.

How many Technology & Connectivity companies use Help desks tools?

69 Technology & Connectivity companies on usedby use at least one of 5 Help desks tools. It counts the companies usedby tracks.

What proof backs these lines?

Of the 69 companies, each counted at its strongest proof: 31 confirmed, 0 declared, 37 observed and 1 known from a job post.

How does usedby build this ranking?

usedby counts each Technology & Connectivity company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.

Help desks by industry within Technology & Connectivity