1
AI tool in use at Retention.com
Retention.com uses 1 AI tool: Intercom (Customer Service Automation). A published story, quote or press release confirms it.Latest check Oct 8, 2026: 1 of 1 tool checked, from 2 public sources.
- Industry
- Marketing Tech
- Website
- retention.com
- AI tools in use
- 1Median for the 191 Marketing Tech companies on usedby: 1
- Latest check
- October 8, 20261 of 1 tool checked so far
Every AI tool at Retention.com
1 line, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Category | First public proof | Proof | Source |
|---|---|---|---|---|
 Intercom | Customer Service Automation | On or before Oct 2024 | intercom.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In the words of Retention.com
Published results, each linked to its dated source. We quote, we do not score.
The biggest benefit of Intercom is being able to house the vast majority of our needs under one roof. It’s a one-stop shop for being able to support our users and ensure that they’re having a fantastic experience with our products.Retention.com compared to other companies in Marketing Tech
Retention.com uses 1 AI tool. The median among the 191 Marketing Tech companies on usedby is 1. None of its 190 peers uses fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
191 Marketing Tech companies on usedby, by number of AI tools
- 127 companies with 1 tool
- 31 companies with 2 tools
- 11 companies with 3 tools
- 7 companies with 4 tools
- 3 companies with 5 tools
- 4 companies with 6 tools
- 1 company with 7 tools
- 7 companies with 8 tools or more
Questions about AI at Retention.com
What AI tools does Retention.com use?
Retention.com uses 1 AI tool: Intercom. 1 is confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
Which AI tool do Marketing Tech companies use most?
Gong is the most used AI tool among the 191 Marketing Tech companies on usedby: 9 of them use it. See who uses Gong.
How does Retention.com compare to other Marketing Tech companies?
Retention.com uses 1 AI tool. The median among the 191 Marketing Tech companies on usedby is 1, and 0 of its 190 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Retention.com uses?
Each tool is linked to a public page that names Retention.com: a vendor's customer page, a published case study, a press release or a job post. We save most pages with a dated capture and check them again on each run. A tool leaves the list only after three checks in a row that no longer find Retention.com, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.