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What AI does TalkTalk use?

Telecommunications · talktalk.co.uk

2

AI tools in use at TalkTalk

2 confirmed 0 observed

TalkTalk uses 2 AI tools: FloQast (Finance & Accounting AI) and LivePerson (Chatbots & Live Chat). 2 are confirmed by a published story, quote or press release; none is listed on the vendor's own pages.Latest check Oct 8, 2026: 2 of 2 tools checked, from 2 public sources.

AI tools in use
2Median for the 119 Telecommunications companies on usedby: 1
Latest check
October 8, 20262 of 2 tools checked so far

Every AI tool at TalkTalk

2 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolCategoryFirst public proofProofSource
FloQastFinance & Accounting AIOn or before Feb 2026floqast.com
LivePersonChatbots & Live Chat—liveperson.com

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

TalkTalk compared to other companies in Telecommunications

TalkTalk uses 2 AI tools. The median among the 119 Telecommunications companies on usedby is 1. 79 of its 118 peers use fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

119 Telecommunications companies on usedby, by number of AI tools

  1. 79 companies with 1 tool
  2. 13 companies with 2 tools
  3. 6 companies with 3 tools
  4. 8 companies with 4 tools
  5. 2 companies with 5 tools
  6. 0 companies with 6 tools
  7. 2 companies with 7 tools
  8. 9 companies with 8 tools or more

Questions about AI at TalkTalk

What AI tools does TalkTalk use?

TalkTalk uses 2 AI tools: FloQast and LivePerson. 2 are confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.

Which AI tool do Telecommunications companies use most?

ElevenLabs is the most used AI tool among the 119 Telecommunications companies on usedby: 8 of them use it. See who uses ElevenLabs.

How does TalkTalk compare to other Telecommunications companies?

TalkTalk uses 2 AI tools. The median among the 119 Telecommunications companies on usedby is 1, and 79 of its 118 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools TalkTalk uses?

Each tool is linked to a public page that names TalkTalk: a vendor's customer page, a published case study, a press release or a job post. We save most pages with a dated capture and check them again on each run. A tool leaves the list only after three checks in a row that no longer find TalkTalk, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.