2
AI tools in use at Trainline
Trainline uses 2 AI tools: incident.io (IT Service Management) and Metaview (Recruiting & Talent Acquisition). 2 are confirmed by a published story, quote or press release; none is listed on the vendor's own pages.Latest check Oct 7, 2026: 2 of 2 tools checked, from 3 public sources.
- Industry
- Travel & Hospitality
- Website
- trainline.com
- AI tools in use
- 2Median for the 55 Travel & Hospitality companies on usedby: 2
- Latest check
- October 7, 20262 of 2 tools checked so far
Every AI tool at Trainline
2 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 incident.io | IT Service Management | — | incident.io | |
 Metaview | Recruiting & Talent Acquisition | — | metaview.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Trainline's own words
Published results, each linked to its dated source. We quote, we do not score.
There are so many different use cases for incident.io. I don't envision us moving away anytime soon, if ever. I think it's here for the long haul.Sometimes there are those products that once you start using them, you can't even imagine what life was like before.
As a recruiter, that product is Metaview.Trainline compared to other Travel & Hospitality companies
Trainline uses 2 AI tools. The median among the 55 Travel & Hospitality companies on usedby is 2. 26 of its 54 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
55 Travel & Hospitality companies on usedby, by number of AI tools
- 26 companies with 1 tool
- 17 companies with 2 tools
- 2 companies with 3 tools
- 2 companies with 4 tools
- 2 companies with 5 tools
- 0 companies with 6 tools
- 3 companies with 7 tools
- 3 companies with 8 tools or more
What its peers use that Trainline does not
Questions about AI at Trainline
What AI tools does Trainline use?
Trainline uses 2 AI tools: incident.io and Metaview. 2 are confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
Does Trainline use Arize AI?
usedby has not found a public page showing that Trainline uses Arize AI. Arize AI is the most used AI tool among the 55 Travel & Hospitality companies on usedby: 4 of them use it. See who uses Arize AI.
How does Trainline compare to other Travel & Hospitality companies?
Trainline uses 2 AI tools. The median among the 55 Travel & Hospitality companies on usedby is 2, and 26 of its 54 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Trainline uses?
Each tool is linked to a public page that names Trainline: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Trainline, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.