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Assembled vs CallMiner: who uses which

Customers, public proof and the companies that use both.

On usedby, 39 companies use Assembled and 39 use CallMiner. No company is listed with both yet. Assembled leads among the Fintech & Payments companies on usedby that use either tool.Latest check Oct 8, 2026: 78 of 78 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Assembled, CallMiner, or both

Every company with a public proof for at least one of the two tools.

39

use only Assembled

0

companies use both

39

use only CallMiner

39 companies use only Assembled, 39 use only CallMiner and 0 use both, out of the 78 companies on usedby that use at least one of them.

39customers
21 confirmed 18 observed

Where it lands

Fintech & Payments6
DevTools & Infrastructure3
Marketing Tech3

Newest customers

No new customer since tracking started on October 8, 2026.

39customers
19 confirmed 20 observed

Where it lands

Automotive Manufacturing2
HR & Recruiting2
IT Services & System Integration2

Newest customers

No new customer since tracking started on October 8, 2026.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both Assembled and CallMiner.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

AssembledCallMiner
Customersusedby, latest check Oct 8, 2026Assembled: 39 (21 confirmed, 18 observed)CallMiner: 39 (19 confirmed, 20 observed)
Top industryusedby, latest check Oct 8, 2026Assembled: Fintech & Payments (6)CallMiner: No clear lead
CategoryusedbyAssembled: Customer Service AutomationCallMiner: Customer Service Automation
PricingAssembled: CORE: $25 /MONTH; PRO: $45 /MONTH; ENTERPRISE: $75 /MONTHassembled.com, checked Oct 8, 2026Not checked yet
SecurityAssembled: SOC 2 Type IIassembled.com, checked Oct 8, 2026Not checked yet
IntegrationsNot checked yetCallMiner: Salesforcecallminer.com, checked Oct 8, 2026
WebsiteAssembled: assembled.comCallMiner: callminer.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Assembled

Through improved schedule adherence alone, NEXT Insurance has already saved $957K.

NEXT Insurance

Vendor case study, assembled.com, captured Oct 8, 2026

Read the story

average handle time has dropped by 60%

Preply

Vendor case study, assembled.com, captured Oct 8, 2026

Read the story

CallMiner

No reviewed story for CallMiner yet.

Questions about Assembled and CallMiner

Which is used more, Assembled or CallMiner?

Assembled and CallMiner have the same number of customers on usedby: 39 each.

Do companies use both Assembled and CallMiner?

usedby has not found a company with a confirmed or observed line on both Assembled and CallMiner yet.

Who uses Assembled?

39 companies on usedby, each with the public page that shows it. See who uses Assembled.

Who uses CallMiner?

39 companies on usedby, each with the public page that shows it. See who uses CallMiner.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.