Decagon43 customers
Used by 43 companies on usedby. 4 also use Assembled. Compare Assembled and Decagon
Source: decagon.ai, latest capture Oct 7, 2026.
Assembled alternatives
What Assembled customers also use, ranked by public customers.
14 of the 39 Assembled customers on usedby also use another tool on this list. The tools most often used by the same companies are Decagon (4 shared, 43 customers in all), Sierra (3 shared, 50 customers in all), and Intercom (2 shared, 114 customers in all).Latest check Oct 8, 2026: 756 of 782 public lines checked. Customer counts include every proof level, job-post signals included. Shared customers are counted on confirmed or observed lines on both tools.
14of 39
Assembled customers also use another tool on this list
Decagon shares the most companies with Assembled: 4 companies use both.
Ranked by shared customers
Tools of the same or a competing category, from another vendor, used by at least one company that also uses Assembled. A shared customer has a confirmed or observed line on both tools.
| # | Alternative | Shared with Assembled | Customers | Compare |
|---|---|---|---|---|
| 1 | Decagon | 4 | 43 | Compare Assembled vs Decagon |
| 2 |  Sierra | 3 | 50 | Compare Assembled vs Sierra |
| 3 |  Intercom | 2 | 114 | Compare Assembled vs Intercom |
| 4 |  Ada | 2 | 35 | Compare Assembled vs Ada |
| 5 |  SanasMostly Telecommunications (4) | 1 | 48 | Compare Assembled vs Sanas |
| 6 |  Crescendo | 1 | 31 | Compare Assembled vs Crescendo |
| 7 |  Observe AiMostly Fintech & Payments (3) | 1 | 24 | Compare Assembled vs Observe Ai |
| 8 |  Cresta | 1 | 18 | Compare Assembled vs Cresta |
Sierra50 customers
Used by 50 companies on usedby. 3 also use Assembled. Compare Assembled and Sierra
Source: sierra.ai, latest capture Oct 7, 2026.
Intercom114 customers
Used by 114 companies on usedby. 2 also use Assembled. Compare Assembled and Intercom
Source: intercom.com, latest capture Oct 8, 2026.
Ada35 customers
Used by 35 companies on usedby. 2 also use Assembled. Compare Assembled and Ada
Source: ada.cx, latest capture Oct 5, 2026.
Sanas48 customers
Used by 48 companies on usedby, 4 of them in Telecommunications. 1 also uses Assembled. Compare Assembled and Sanas
Source: sanas.ai, latest capture Oct 8, 2026.
Crescendo31 customers
Used by 31 companies on usedby. 1 also uses Assembled. Compare Assembled and Crescendo
Source: crescendo.ai, latest capture Oct 7, 2026.
Other Customer Service Automation tools on usedby
Same category, with public customers, but no company named with Assembled yet.
Switch signals
A company that left one vendor's page and appeared on another's.
No switch publishedA switch needs a departure from one vendor's page, seen on two checks in a row, and a dated arrival on another. usedby does not publish departures yet, so no switch shows here.
By industry
Which of these tools the companies on usedby use, by industry. Each row counts the companies of that industry on usedby that use at least one of these tools.
| Industry | Most used | Next | Companies |
|---|---|---|---|
| Fintech & Payments |  DevRev23% | Ada19% | 31 companies |
| DevTools & Infrastructure |  Pylon33% | Assembled14% | 21 companies |
| E-commerce & D2C |  Kustomer43% | Ada14% | 21 companies |
| Insurance & InsurTech |  Parloa44% |  Cognigy19% | 16 companies |
| Telecommunications | Cognigy31% | Sanas25% | 16 companies |
Read the first row as: among the 31 Fintech & Payments companies on usedby that use one of these tools, 23% use DevRev. Shares can add up to more than 100% because some companies use two tools.
Questions about Assembled alternatives
Which tool shares the most customers with Assembled?
Decagon: 4 companies use both on usedby. Decagon has 43 customers in all. See who uses Decagon.
Do Assembled customers use other tools too?
14 of the 39 Assembled customers on usedby also use another tool on this list. Decagon shares the most: 4.
Which of Assembled and its alternatives do Fintech & Payments companies on usedby use?
Among the 31 Fintech & Payments companies on usedby that use one of these tools, 23% use DevRev. Ada comes next, with 19%.
Which of Assembled and its alternatives do DevTools & Infrastructure companies on usedby use?
Among the 21 DevTools & Infrastructure companies on usedby that use one of these tools, 33% use Pylon. Assembled comes next, with 14%.
How does usedby rank Assembled alternatives?
Only tools of the same or a competing category, from another vendor, count. They are ranked by shared customers: companies with a confirmed or observed line on both tools, from public pages, most with a dated capture. Tools with no shared customer are listed apart. Customer counts include every proof level, job-post signals included.