CallMiner vs Crescendo: who uses which
Customers, public proof and the companies that use both.
On usedby, 39 companies use CallMiner and 31 use Crescendo. No company is listed with both yet.Latest check Oct 8, 2026: 70 of 70 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses CallMiner, Crescendo, or both
Every company with a public proof for at least one of the two tools.
39
use only CallMiner
0
companies use both
31
use only Crescendo
39 companies use only CallMiner, 31 use only Crescendo and 0 use both, out of the 70 companies on usedby that use at least one of them.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Where it lands
Newest customers
No new customer since tracking started on October 7, 2026.
Who uses both
Companies with a confirmed or observed line on both tools.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
CallMiner
CrescendoWhat customers report
Results as the vendor or the customer published them, with the source and the date.
CallMiner
No reviewed story for CallMiner yet.
Crescendo
With 12,000+ more tickets sold year over year
Webconnex
Vendor case study, crescendo.ai, captured Oct 7, 2026
Questions about CallMiner and Crescendo
Which is used more, CallMiner or Crescendo?
CallMiner has more customers on usedby: 39 against 31 for Crescendo.
Do companies use both CallMiner and Crescendo?
usedby has not found a company with a confirmed or observed line on both CallMiner and Crescendo yet.
Who uses CallMiner?
39 companies on usedby, each with the public page that shows it. See who uses CallMiner.
Who uses Crescendo?
31 companies on usedby, each with the public page that shows it. See who uses Crescendo.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.