Cognigy vs DevRev: who uses which
Customers, public proof and the companies that use both.
On usedby, 58 companies use Cognigy and 39 use DevRev. No company is listed with both yet. Cognigy leads among the Telecommunications companies on usedby that use either tool, DevRev among the Fintech & Payments companies.Latest check Oct 8, 2026: 93 of 97 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Cognigy, DevRev, or both
Every company with a public proof for at least one of the two tools.
58
use only Cognigy
0
companies use both
39
use only DevRev
58 companies use only Cognigy, 39 use only DevRev and 0 use both, out of the 97 companies on usedby that use at least one of them.
Where it lands
Newest customers
Where it lands
Newest customers
We have not started tracking changes for DevRev yet.
Who uses both
Companies with a confirmed or observed line on both tools.
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Cognigy, DevRev or both: a share of the companies on usedby, not of the market.
Cognigy onlyBothDevRev only
More common with Cognigy
- Telecommunications5 of the 5 Telecommunications companies on usedby that use either tool use Cognigy.
More common with DevRev
- Fintech & Payments7 of the 7 Fintech & Payments companies on usedby that use either tool use DevRev.
Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
CognigyDevRevWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Cognigy
80% cost reduction from handled queries
Lippert
Vendor case study, cognigy.com, captured Oct 8, 2026
30 seconds saved per call
Mister Spex
Vendor case study, cognigy.com, captured Oct 8, 2026
DevRev
No reviewed story for DevRev yet.
Questions about Cognigy and DevRev
Which is used more, Cognigy or DevRev?
Cognigy has more customers on usedby: 58 against 39 for DevRev. Cognigy leads among the Telecommunications companies on usedby that use either tool, DevRev among the Fintech & Payments companies.
Do companies use both Cognigy and DevRev?
usedby has not found a company with a confirmed or observed line on both Cognigy and DevRev yet.
Who uses Cognigy?
58 companies on usedby, each with the public page that shows it. See who uses Cognigy.
Who uses DevRev?
39 companies on usedby, each with the public page that shows it. See who uses DevRev.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.