Cresta vs Dialpad: who uses which
Customers, public proof and the companies that use both.
On usedby, 18 companies use Cresta and 40 use Dialpad. No company is listed with both yet.Latest check Oct 8, 2026: 58 of 58 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Cresta, Dialpad, or both
Every company with a public proof for at least one of the two tools.
18
use only Cresta
0
companies use both
40
use only Dialpad
18 companies use only Cresta, 40 use only Dialpad and 0 use both, out of the 58 companies on usedby that use at least one of them.
Where it lands
Newest customers
No new customer since tracking started on October 7, 2026.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Who uses both
Companies with a confirmed or observed line on both tools.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Cresta
DialpadWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Cresta
$2.37 million in additional annual revenue in the 2 years since deploying Cresta
Aptive
Vendor case study, cresta.com, captured Oct 7, 2026
In an Agent Assist pilot program, Vivint agents increased their closed won rate by nearly 7%.
Vivint
Vendor case study, cresta.com, captured Oct 7, 2026
Dialpad
Within 24 hours, the company’s lean IT team of five——with the help of Dialpad—killed the desk phone for over 200 employees.
Quora
Vendor case study, dialpad.com, captured Oct 8, 2026
it only took about 30 minutes for LeadSigma to get onboarded with Dialpad
LeadSigma
Vendor case study, dialpad.com, captured Oct 8, 2026
Questions about Cresta and Dialpad
Which is used more, Cresta or Dialpad?
Dialpad has more customers on usedby: 40 against 18 for Cresta.
Do companies use both Cresta and Dialpad?
usedby has not found a company with a confirmed or observed line on both Cresta and Dialpad yet.
Who uses Cresta?
18 companies on usedby, each with the public page that shows it. See who uses Cresta.
Who uses Dialpad?
40 companies on usedby, each with the public page that shows it. See who uses Dialpad.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.