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DevRev vs Front: who uses which

Customers, public proof and the companies that use both.

On usedby, 40 companies use DevRev and 32 use Front. 1 company uses both, including MongoDB. DevRev leads among the Fintech & Payments companies on usedby that use either tool.Latest check Nov 13, 2026: 71 of 72 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.

Who uses DevRev, Front, or both

Every company with a public proof for at least one of the two tools.

39

listed for DevRev only

1

company uses both

31

listed for Front only

On usedby, 39 companies are listed for DevRev only, 31 are listed for Front only and 1 uses both, out of the 71 companies listed for at least one. An absent listing does not prove non-use.

40customers
31 confirmed 1 declared 8 observed

Where it lands

Fintech & Payments6
Artificial Intelligence4
Cybersecurity4

Recently publicly listed customers

No new public customer listing since tracking started on October 9, 2026.

32customers
19 confirmed 1 declared 12 observed

Where it lands

Artificial Intelligence2
Fintech & Payments2
HR & Recruiting2

Who uses both

Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.

Companies that use both DevRev and Front
Company
MongoDB

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use DevRev, Front or both: a share of the companies on usedby, not of the market.

IndustryListed for DevRev onlyBothListed for Front only
Fintech & Payments8 companies on usedby
75%0%25%
Artificial Intelligence6 companies on usedby
67%0%33%
HR & Recruiting5 companies on usedby
60%0%40%

Listed for DevRev onlyBothListed for Front only

More common with DevRev

  • Fintech & Payments6 of the 8 Fintech & Payments companies on usedby that use either tool use DevRev.
  • Artificial Intelligence4 of the 6 Artificial Intelligence companies on usedby that use either tool use DevRev.
  • HR & Recruiting3 of the 5 HR & Recruiting companies on usedby that use either tool use DevRev.

Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

Vendor facts checked: DevRev, 1 of 6; Front, 4 of 6. Missing facts remain unverified, not absent features.

DevRevFront
Customersusedby, latest check Nov 13, 2026DevRev: 40 (31 confirmed, 1 declared, 8 observed)Front: 32 (19 confirmed, 1 declared, 12 observed)
CategoryusedbyDevRev: Help desksFront: Help desks
PricingNo verified public evidenceFront: Starter: $25 /seat/mo; Professional: $65 /seat/mo; Enterprise: $105 /seat/mofront.com, checked Nov 13, 2026
SecurityDevRev: ISO 27001globenewswire.com, checked Nov 13, 2026Front: SOC 2 Type II, ISO 27001front.com, checked Nov 13, 2026
Your dataNo verified public evidenceNo verified public evidence
Data residencyNo verified public evidenceNo verified public evidence
Free trialNo verified public evidenceFront: Free trial or free plan available.front.com, checked Nov 13, 2026
IntegrationsNo verified public evidenceFront: Microsoft Teams, AMGiNE, Microsoft Dynamics 365, Superconductor, Gong, Shipit Software, Twitter (X), Pipedrive, HubSpot, Alloy, Linear, Luciqfront.com, checked Nov 13, 2026
WebsiteDevRev: devrev.aiFront: front.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

DevRev

4x Faster issue resolution

ShemarooMe

Vendor case study, devrev.ai, published Jan 23, 2024

Read the story

Migration of legacy data within 6 hours (vs 6 weeks without AirSync)

Uniphore

Vendor case study, devrev.ai, published Sep 12, 2023

Read the story

Front

currently averages an impressive 40-minute response time

Scratchpad

Vendor case study, front.com, published Jan 6, 2025

Read the story

Branch was able to see a 482% return on investment (ROI) with Front

Branch

Vendor case study, front.com, published Aug 8, 2022

Read the story

Questions about DevRev and Front

Which is used more, DevRev or Front?

DevRev has more customers on usedby: 40 against 32 for Front.

Do companies use both DevRev and Front?

Yes. 1 company uses both on usedby, including MongoDB.

Who uses DevRev?

40 companies on usedby, each with the public page that shows it. See who uses DevRev.

Who uses Front?

32 companies on usedby, each with the public page that shows it. See who uses Front.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.