DevRev vs Intercom: who uses which
Customers, public proof and the companies that use both.
On usedby, 39 companies use DevRev and 114 use Intercom. No company is listed with both yet. DevRev leads among the Fintech & Payments companies on usedby that use either tool, Intercom among the Artificial Intelligence companies.Latest check Oct 8, 2026: 152 of 153 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses DevRev, Intercom, or both
Every company with a public proof for at least one of the two tools.
39
use only DevRev
0
companies use both
114
use only Intercom
39 companies use only DevRev, 114 use only Intercom and 0 use both, out of the 153 companies on usedby that use at least one of them.
Where it lands
Newest customers
We have not started tracking changes for DevRev yet.
Where it lands
Newest customers
Who uses both
Companies with a confirmed or observed line on both tools.
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use DevRev, Intercom or both: a share of the companies on usedby, not of the market.
DevRev onlyBothIntercom only
More common with DevRev
- Fintech & Payments7 of the 10 Fintech & Payments companies on usedby that use either tool use DevRev.
More common with Intercom
- Artificial Intelligence5 of the 8 Artificial Intelligence companies on usedby that use either tool use Intercom.
- Sales Tech & CRM4 of the 6 Sales Tech & CRM companies on usedby that use either tool use Intercom.
- Data & Analytics3 of the 5 Data & Analytics companies on usedby that use either tool use Intercom.
Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
DevRevIntercomWhat customers report
Results as the vendor or the customer published them, with the source and the date.
DevRev
No reviewed story for DevRev yet.
Intercom
streamline the customer experience across our 20 brands
Miss Group
Vendor case study, intercom.com, captured Oct 8, 2026
reduced their cost per support interaction by 80% – from $51 to $10 – in just two years
AgriWebb
Vendor case study, intercom.com, captured Oct 8, 2026
Questions about DevRev and Intercom
Which is used more, DevRev or Intercom?
Intercom has more customers on usedby: 114 against 39 for DevRev. DevRev leads among the Fintech & Payments companies on usedby that use either tool, Intercom among the Artificial Intelligence companies.
Do companies use both DevRev and Intercom?
usedby has not found a company with a confirmed or observed line on both DevRev and Intercom yet.
Who uses DevRev?
39 companies on usedby, each with the public page that shows it. See who uses DevRev.
Who uses Intercom?
114 companies on usedby, each with the public page that shows it. See who uses Intercom.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.