Dialpad vs Sprinklr: who uses which
Customers, public proof and the companies that use both.
On usedby, 40 companies use Dialpad and 23 use Sprinklr. No company is listed with both yet.Latest check Oct 8, 2026: 63 of 63 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Dialpad, Sprinklr, or both
Every company with a public proof for at least one of the two tools.
40
use only Dialpad
0
companies use both
23
use only Sprinklr
40 companies use only Dialpad, 23 use only Sprinklr and 0 use both, out of the 63 companies on usedby that use at least one of them.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Who uses both
Companies with a confirmed or observed line on both tools.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Dialpad
SprinklrWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Dialpad
Within 24 hours, the company’s lean IT team of five——with the help of Dialpad—killed the desk phone for over 200 employees.
Quora
Vendor case study, dialpad.com, captured Oct 8, 2026
it only took about 30 minutes for LeadSigma to get onboarded with Dialpad
LeadSigma
Vendor case study, dialpad.com, captured Oct 8, 2026
Sprinklr
resulting in an estimated USD ~1,000,000 in man‑hour savings
Asharq Network
Vendor case study, sprinklr.com, captured Oct 8, 2026
44-minute reduction in average response times
Tawuniya
Vendor case study, sprinklr.com, captured Oct 8, 2026
Questions about Dialpad and Sprinklr
Which is used more, Dialpad or Sprinklr?
Dialpad has more customers on usedby: 40 against 23 for Sprinklr.
Do companies use both Dialpad and Sprinklr?
usedby has not found a company with a confirmed or observed line on both Dialpad and Sprinklr yet.
Who uses Dialpad?
40 companies on usedby, each with the public page that shows it. See who uses Dialpad.
Who uses Sprinklr?
23 companies on usedby, each with the public page that shows it. See who uses Sprinklr.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.