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EliseAI vs Forethought: who uses which

Customers, public proof and the companies that use both.

On usedby, 27 companies use EliseAI and 23 use Forethought. No company is listed with both yet.Latest check Oct 7, 2026: 50 of 50 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses EliseAI, Forethought, or both

Every company with a public proof for at least one of the two tools.

27

use only EliseAI

0

companies use both

23

use only Forethought

27 companies use only EliseAI, 23 use only Forethought and 0 use both, out of the 50 companies on usedby that use at least one of them.

27customers
21 confirmed 6 observed

Where it lands

No industry is known for these customers yet.

Newest customers

No new customer since tracking started on October 7, 2026.

Forethought

Open Forethought
23customers
17 confirmed 6 observed

Where it lands

HR & Recruiting3
Fintech & Payments2
Marketing Tech2

Newest customers

No new customer since tracking started on October 5, 2026.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both EliseAI and Forethought.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

EliseAIForethought
Customersusedby, latest check Oct 7, 2026EliseAI: 27 (21 confirmed, 6 observed)Forethought: 23 (17 confirmed, 6 observed)
CategoryusedbyEliseAI: Customer Service AutomationForethought: Customer Service Automation
SecurityEliseAI: SOC 2 Type II, HIPAA, PCI DSStrust.eliseai.com, checked Oct 8, 2026Forethought: ISO 27001, SOC 2 (type not stated)forethought.ai, checked Oct 4, 2026
IntegrationsNot checked yetForethought: Zendesk, Salesforce, ServiceNow, Intercom, Freshworks, HubSpot, Jira, Confluence, Shopify, Slack, Genesys, Five9forethought.ai, checked Oct 4, 2026
WebsiteEliseAI: eliseai.comForethought: forethought.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

EliseAI

creating 186 hours of incremental capacity per community per month

RPM Living

Vendor case study, eliseai.com, captured Oct 7, 2026

Read the story

60% of all completed work orders across Cowboy Properties’ communities assigned by EliseAI

Cowboy Properties

Vendor case study, eliseai.com, captured Oct 7, 2026

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Forethought

77% reduction in time to first response

Lime

Vendor case study, forethought.ai, captured Oct 5, 2026

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436 agent hours saved

iFIT Health & Fitness Inc.

Vendor case study, forethought.ai, captured Oct 5, 2026

Read the story

Questions about EliseAI and Forethought

Which is used more, EliseAI or Forethought?

EliseAI has more customers on usedby: 27 against 23 for Forethought.

Do companies use both EliseAI and Forethought?

usedby has not found a company with a confirmed or observed line on both EliseAI and Forethought yet.

Who uses EliseAI?

27 companies on usedby, each with the public page that shows it. See who uses EliseAI.

Who uses Forethought?

23 companies on usedby, each with the public page that shows it. See who uses Forethought.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.