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Glean vs Listen: who uses which

Customers, public proof and the companies that use both.

On usedby, 49 companies use Glean and 40 use Listen. 1 company uses both, including Canva. Glean leads among the Fintech & Payments companies on usedby that use either tool, Listen among the Media & Publishing companies.Latest check Oct 8, 2026: 71 of 89 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Glean, Listen, or both

Every company with a public proof for at least one of the two tools.

48

use only Glean

1

company uses both

39

use only Listen

48 companies use only Glean, 39 use only Listen and 1 uses both, out of the 88 companies on usedby that use at least one of them.

49customers
30 confirmed 18 observed 1 signal

Where it lands

Fintech & Payments6
Data & Analytics5
Logistics & Supply Chain3

Newest customers

No new customer since tracking started on October 7, 2026.

40customers
13 confirmed 27 observed

Where it lands

Fintech & Payments4
Consumer Goods3
Fashion & Apparel3

Newest customers

We have not started tracking changes for Listen yet.

Who uses both

Companies with a confirmed or observed line on both tools.

Companies that use both Glean and Listen
Company
Canva

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Glean, Listen or both: a share of the companies on usedby, not of the market.

IndustryGlean onlyBothListen only
Fintech & Payments10 companies on usedby
60%0%40%
Data & Analytics5 companies on usedby
100%0%0%
Marketing Tech5 companies on usedby
40%20%40%
Media & Publishing5 companies on usedby
40%0%60%

Glean onlyBothListen only

More common with Glean

  • Fintech & Payments6 of the 10 Fintech & Payments companies on usedby that use either tool use Glean.
  • Data & Analytics5 of the 5 Data & Analytics companies on usedby that use either tool use Glean.

More common with Listen

  • Media & Publishing3 of the 5 Media & Publishing companies on usedby that use either tool use Listen.

Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

GleanListen
Customersusedby, latest check Oct 8, 2026Glean: 49 (30 confirmed, 18 observed, 1 job-post signal)Listen: 40 (13 confirmed, 27 observed)
SecurityGlean: SOC 2 Type II, ISO 27001, ISO 42001, HIPAAglean.com, checked Oct 4, 2026Listen: SOC 2 Type II, ISO 42001, ISO 27001, ISO 27701trust.listenlabs.ai, checked Oct 4, 2026
IntegrationsGlean: Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, Salesforce, Microsoft 365, ServiceNow, Workday, Zendesk, Snowflakeglean.com, checked Oct 4, 2026Not checked yet
WebsiteGlean: glean.comListen: listenlabs.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

Glean

30+ min saved on searches with Glean

Pure Storage

Vendor case study, glean.com, captured Oct 7, 2026

Read the story

What once took PMs up to 4 hours per document now takes just minutes

Nile

Vendor case study, glean.com, captured Oct 7, 2026

Read the story

Listen

the team shipped StudyArena in roughly half the time it took to build A1Zap

A1Base

Vendor case study, listenlabs.ai, captured Oct 2, 2026

Read the story

Think about it as 100 studies for the price, at least in terms of time, of five or six.

Anthropic

Vendor case study, listenlabs.ai, captured Oct 2, 2026

Read the story

Questions about Glean and Listen

Which is used more, Glean or Listen?

Glean has more customers on usedby: 49 against 40 for Listen. Glean leads among the Fintech & Payments companies on usedby that use either tool, Listen among the Media & Publishing companies.

Do companies use both Glean and Listen?

Yes. 1 company uses both on usedby, including Canva.

Who uses Glean?

49 companies on usedby, each with the public page that shows it. See who uses Glean.

Who uses Listen?

40 companies on usedby, each with the public page that shows it. See who uses Listen.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.