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HubSpot vs UserGems: who uses which

Customers, public proof and the companies that use both.

On usedby, 51 companies use HubSpot and 25 use UserGems. No company is listed with both yet. UserGems leads among the Marketing Tech companies on usedby that use either tool.Latest check Oct 8, 2026: 73 of 76 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses HubSpot, UserGems, or both

Every company with a public proof for at least one of the two tools.

51

use only HubSpot

0

companies use both

25

use only UserGems

51 companies use only HubSpot, 25 use only UserGems and 0 use both, out of the 76 companies on usedby that use at least one of them.

51customers
21 confirmed 23 observed 7 signals

Where it lands

Sports & Fitness4
DevTools & Infrastructure3
HR & Recruiting3

Newest customers

No new customer since tracking started on October 5, 2026.

25customers
14 confirmed 11 observed

Where it lands

Marketing Tech4
Sales Tech & CRM3
Cybersecurity1

Newest customers

No new customer since tracking started on October 8, 2026.

Who uses both

Companies with a confirmed or observed line on both tools.

No company uses both yetusedby has not found a company with a confirmed or observed line on both HubSpot and UserGems.

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

HubSpotUserGems
Customersusedby, latest check Oct 8, 2026HubSpot: 51 (21 confirmed, 23 observed, 7 job-post signals)UserGems: 25 (14 confirmed, 11 observed)
Top industryusedby, latest check Oct 8, 2026HubSpot: No clear leadUserGems: Marketing Tech (4)
PricingNot checked yetUserGems: Core: $40,000 / year; Advanced: $75,000 / year; Elite: $150,000 / yearusergems.com, checked Oct 8, 2026
Free trialHubSpot: Free trial or free plan available.hubspot.com, checked Oct 4, 2026Not checked yet
SecurityHubSpot: SOC 2 Type IIlegal.hubspot.com, checked Oct 4, 2026UserGems: SOC 2 Type IIusergems.com, checked Oct 8, 2026
IntegrationsHubSpot: Gmail, Google Calendar, Outlook, Outlook Calendar, Zapier, WordPress, Claude, Calendly, Microsoft SharePoint & OneDrive, Gemini, TikTok Ads, Snapchat Adsecosystem.hubspot.com, checked Oct 4, 2026Not checked yet
WebsiteHubSpot: hubspot.comUserGems: usergems.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

HubSpot

In the past financial year, Casio achieved a 54% increase in web visits, 71% increase in new contacts and 27% increase in customers.

Casio

Vendor case study, hubspot.com, captured Oct 5, 2026

Read the story

the VIP Experience team has increased GoFundMe’s repeat and referral business by 180% in just nine months

GoFundMe

Vendor case study, hubspot.com, captured Oct 5, 2026

Read the story

UserGems

generated 276 sales opportunities worth over $18M in new business pipeline

Mimecast

Vendor case study, usergems.com, captured Oct 8, 2026

Read the story

50-60% 50–60% of outbound meetings come from UserGems signals & Gem-E.

Accord

Vendor case study, usergems.com, captured Oct 8, 2026

Read the story

Questions about HubSpot and UserGems

Which is used more, HubSpot or UserGems?

HubSpot has more customers on usedby: 51 against 25 for UserGems.

Do companies use both HubSpot and UserGems?

usedby has not found a company with a confirmed or observed line on both HubSpot and UserGems yet.

Who uses HubSpot?

51 companies on usedby, each with the public page that shows it. See who uses HubSpot.

Who uses UserGems?

25 companies on usedby, each with the public page that shows it. See who uses UserGems.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.